Telecom Expense Management Solutions Can Save Customers a Bundle
July 09, 2012
By Rachel Ramsey, TMCnet Web Editor
The ever-increasing use of mobile devices, the Internet and corporate networks has compelled organizations to manage and monitor their communications spend more closely than ever as the cost of delivering these networks—already one of the top five corporate expenses—increases. Businesses can reliable reduce these costs by using a telecom expense management solution.
As more carriers move away from unlimited data plans, telecom expense management could end up saving customers a bundle. Tangoe (News - Alert), a mobile device management and telecom expense management provider, offers real-time telecom expense management solutions that allow customers to save money.
Customers can turn a device’s radio off when roaming starts, or force a user to acknowledge that they are roaming internationally and could be charged with very high fees.
“With international roaming you can spend thousands of dollars in an hour,” said Dan Rudich, senior VP of rTEM at Tangoe. “Finding out about that international roaming 45 days later when you get the bill is not that helpful. Our team created a real-time expense management system, monitoring the device itself and comparing it to the carrier plan.”
The system also monitors devices according to enterprise rules and it can alert both the end user and IT about any important event, and offers a predictive element that can project things in the future.
Tangoe works with about 20 managed service providers, that operate in the cloud, that turn the rTEM offering into a service that they sell to their end customer companies. The MSP manages the alerts and reports for the customer.
Another company that offers telecom expense management solutions is Emptoris, whose solution manages the full mobile and network-related communications lifecycle to deliver immediate impact to a business. It reduces costs, allows users to gain visibility into the telecom lifecycle, optimizes networks, manages mobility and improved productivity by allowing staff to focus on strategic telecom areas.
The solution automates and streamlines many of the most challenging tasks, including asset and inventory management, procurement and order management, expense management, mobile lifecycle management and advanced capabilities.
To learn more, visit the company’s website at www.emptoris.com.
Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2012, taking place Oct. 2-5, in Austin, TX. ITEXPO (News - Alert) offers an educational program to help corporate decision makers select the right IP-based voice, video, fax and unified communications solutions to improve their operations. It's also where service providers learn how to profitably roll out the services their subscribers are clamoring for – and where resellers can learn about new growth opportunities. For more information on registering for ITEXPO click here.
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Edited by Allison Boccamazzo