US-Based MVNO Extends Customer Contract with Mer Telemanagement Solutions
October 24, 2012
By Deepika Mala, TMCnet Contributor
Mer Telemanagement Solutions Ltd has recently signed a renewal contract for its Mobile Virtual Network Enabler service with a large, U.S.-based mobile virtual network operator (MVNO).
MVNOs, with the help of the MTS (News - Alert) solution, are provided with a quick time-to-market, flexible personalization and rapid integration into their existing operations.
The solution also allows new MVNOs to focus their efforts on sales and marketing rather than back office technology and complex MNO integrations.
In a statement, Eytan Bar, CEO of MTS, said, "We are proud to continue our MVNE service to one of the largest MVNOs in the U.S. and in parallel to support new MVNOs in establishing their businesses." "This customer contract extension, which provides for minimum total revenues of $3.6 million through the end of 2013, is a result of our commitment to our customers to provide flexible and scalable solutions that can grow and adapt to their changing business requirements in a highly competitive marketplace."
Officials said that the MTS MVNE service also offers a full customer care and billing lifecycle support. This includes registering new customers, provisioning services, catalogue management, point of sale system, CRM module, Web self-care, fully featured rating engine, credit limit alerting, flexible billing and invoicing engine, payment and collection processing, partner commission and royalty management.
"Forward thinking MVNOs and MVNEs are looking for innovative ways to gain a competitive advantage in this highly competitive and fast growing market," said Josef Brikman, president of MTS, North America. "We provide this competitive advantage to our customers by providing them with a quick and seamless startup utilizing existing integrations into major MNOs and a flexible process engine that can accommodate any MVNO business model and support their unique branding and product offerings."
In related TMC (News - Alert) news, MTS signed an initial agreement with EnStream LP to bring secure mobile payment technology to Manitoba in 2013.
Edited by Rachel Ramsey