vCom Adds New Clients to Help Manage Telecom Lifecycles
August 05, 2013
By Raju Shanbhag, TMCnet Contributor
Telecom expense management is an integral part of business for companies that use lots of telecommunication services – it enables them to keep costs down and understand and manage where their spending is going.
vCom Solutions recently added some new clients, including Tri Counties Bank, Bank of the Pacific and Colliers International, that were looking to streamline and automate the management of their telecom lifecycles.
Bank of the Pacific has its operations in Washington and Oregon areas. The bank offers a variety of banking products and services to small to medium-sized businesses (SMBs) and professionals. Tri Counties Bank, and its parent company, TriCo Bancshares, provide a diversified line of products and services to its clients. Colliers International provides worldwide real estate and complete services to investors, property owners, tenants and developers.
vCom helps its customers by taking over the management of their entire telecom lifecycles, which involves assisting them in carrier-agnostic sourcing through a single point of contact for technical support. vCom assists finance firms select the right telecom technology, get visibility and control over their spending and inventory, and save time and money with dedicated telecom experts with its telecom expense management software tool.
vCom’s technical support team provides 24x7x365 support for all technical issues and trouble tickets. Ticket updates are provided through the vManager portal, and customers have the ability to see inventory across all carriers, by product or by site.
The company provides cloud-based products that offer a consolidated view of spending of all phone and data products and carriers. So, this can be used as a central repository of information when companies are evaluating their telecom environment.
Recently, the company upgraded its flagship vManager
, which automates telecom lifecycle management and enhances efficiency to control the inventory and expenditure. The latest version vManager 5.0 has a redefined user interface enabling a single glance into all functional areas of telecom infrastructure management. The new version gives an instant view of account activity in the enterprise and also provides details pertaining to investment into the telecom infrastructure. The redesigned vManager drastically improves the performance of the application while simultaneously enhancing user experience.
Edited by Rachel Ramsey