Gartner's Critical Capabilities for Telecom Expense Management Report Names Tangoe as Top Scorer in Overall Use Case
December 09, 2013
By Nathesh, TMCnet Contributor
The recently published Gartner’s (News - Alert) Critical Capabilities for Telecom Expense Management report is said to have ranked communications lifecycle management (CLM) software provider Tangoe with the highest score in overall use case.
Gartner explained that by looking into its new report IT sourcing leaders evaluating telecom expense management solution vendors will find that providers have different strengths in particular use cases. And users can use this research to assess the applications and services of Telecom Expense Management (TEM) providers and choose offerings that match their needs. The report was formulated upon evaluating the effectiveness of providers and their approaches to addressing users’ needs across the use cases of resource and cost visibility and control, fixed and mobile outsourcing, and sourcing management.
Al Subbloie, president and chief executive officer at Tangoe (News - Alert), stated, “We believe Tangoe’s ranking in the Critical Capabilities for Telecom Expense Management report is a testament to our ability to provide continuous innovation and expand value-added services for our customers. We are pleased with this evaluation as we continue to draw on our experience in helping organizations manage the complexities associated with their global communications environments today and in the future.”
Tangoe asserted that it offers the definitive real-time mobile expense management solution for today’s mobile smart device platforms, including Android (News - Alert), iOS, BlackBerry, M2M and more. It can aptly cater to the market’s demand for a TEM provider who can offer higher-value functionality, including tracking nontraditional TEM assets, sourcing fixed line assets (such as new circuits), bring your own device (BYOD) policy development and enforcement, and interoperability with ERP systems.
Tangoe also stated that its Mobile Support Services are designed to ensure that clients’ mobile products and services will work when employees need them, and that challenges will be addressed quickly and proactively.
Edited by Ryan Sartor