Finding a New Perspective on Telecom Expense Management
December 30, 2013
By Mini Swamy, TMCnet Contributor
Telecom expense management (TEM) is an integral part of the business environment, and as the name suggests, brings within its orbit the tasks of monitoring and managing costs, network, infrastructure and more. Most vendors, however, are not equipped to offer clients the necessary tools for doing so – NetPlus is an exception.
The communications management solutions provider offers a new perspective to TEM, which currently has been largely confined to invoice processing and the savings that accrue. NetPlus, provider for both commercial and government entities for more than 25 years, says there's much more to TEM than just that.
“NetPlus has catered to government and commercial TEM needs for a number of years now. Our software has been essential in streamlining processes, recuperating costs, and providing vital insight into telecommunications networks and expenditures,” said Matt Lewis, president of NetPlus.
It provides an enterprise-level view of communications and data systems and helps information flow easily across the organization. Not only does it automate tasks, monitor traffic and control the working of the network, but it tracks network connections, detects errors and performs billing functions as well. All this is done in a secure environment.
The NetPlus TeleManagement System takes credit for all that. It helps to gather data from not only the network but also asset data that is not on their telecom invoice, bringing a new level of usability to communications network management and a sense of total control over the network.
It goes beyond helping clients tackle their telecom expenses; it looks for overcharges and contract violations, negotiates with vendors to get clients a better deal, helps optimize the network environment to save money while providing invaluable visibility into their networks. In short, it helps them manage their wireless, voice, and data environment and in the process, reduces risk and cost.
With greater network control, automating of processes, and offering visibility across the entire enterprise, it becomes easier to monitor spending, as well as analyze voice and data usage to ensure that the services used are aligned with business needs.
In the ultimate analysis, all this adds up to a reduction in telecom expenses, a decreased burden on in-house resources and optimization of the network.
Edited by Rory J. Thompson