MeadWestvaco Renews Partnership with Xerox for IT Management Services
April 21, 2014
By Anil Sharma, TMCnet Contributor
MeadWestvaco (MWV), a global packaging solutions company serving the world's most premier consumer products brands, has renewed its partnership with Xerox for IT management services.
As part of the new five-year contract, Xerox will extend its services for MWV to include telecom expense management, ERP system management and additional hosting for MWV's Brazil business.
Xerox’s Telecommunication Expense Management (TEM) team members are telecom experts, with the tools to make one’s voice, data and wireless communications more efficient and less expensive. The company provides a full range of telecommunications services for data circuits; voice lines; audio, video and web conferencing; calling cards; remote access; wireless and bill auditing among others.
In addition to saving money, the company’s TEM service can save time. The services free up employees from repetitive, non-core activities, so that they can get back to the business of generating revenue.
Officials with Xerox said that the company would also help MWV in migrating core IT functions to the cloud, in addition to continuing existing services including hosting, network management and desktop support.
"Xerox will continue to address MWV's expanding global needs from its operations in the United States, Europe, Asia and India," said Chad Harris, group president, IT Services, Xerox, in a statement.
"By migrating to cloud-based services, we'll be able to apply operational scalability and agility to MWV wherever and whenever they need it," said Harris.
The company’s depth of global offerings will help MWV with current expansions into Brazil along with future needs.
Earlier in March, Xerox had announced that technology developed by the company will help customers simply and securely transmit financial data – including loan, credit card applications or other financial documents containing sensitive personal financial information -- right from a smartphone.
Now anyone with a supported mobile device and Web access can take a picture of a document and securely send it to a desired recipient in seconds. Running on the latest iPhones, iPads and Android (News - Alert) phones, Safe Courier makes it possible for users to securely submit paperwork on the spot. The entire process takes seconds.
Unlike mobile check capture/deposit applications that banks currently offer, Safe Courier expands the capabilities to enable the clients to scan and process a wide variety of documents ranging from loan applications and a multitude of forms from money transfer requests, tax documents or account applications.
Edited by Rory J. Thompson