Shango, a provider of telecom platform deployment as a service, has signed a five-year agreement with IIS Group to help activate telephone numbers across disparate Voice over Internet Protocol (VoIP) systems.
The telecom platform deployment solution from Shango will simplify service orchestration across the various platforms IIS deploys to its fast-growing retail VoIP customer base.
IIS was looking for a fast-to-market solution that solved the daily challenge of managing customer telephone numbers across its disparate platforms. The company found Shango as the ideal telecom platform deployment provider because it met of these requirements and provided savings of valuable back-end resource time and money.
"We chose Shango as our Operations Systems Support (OSS) platform because it's truly different from other competing platforms that we researched and tested,” said Anthony Jett, president of IIS Group, in a statement. “Shango allows us to not only activate and manage our different systems as one platform; it also allows us to multi-tenant all of our systems down through to our VARS and agents.”
Shango, formerly known as Starview Solutions, had previously sold its retail base of VoIP customers to the IIS Group. The combination left IIS with multiple VoIP platforms in its network including Broadworks, NetSapiens (News - Alert) and Free Switch, the company said in a press release.
Following an exhaustive search, the company selected Shango’s telecom platform deployment solution to streamline how it activates and manages customer telephone numbers across all of the VoIP platforms.
"We're witnessing a time of great consolidation in the hosted VoIP and related market segments as companies seek economies of scale and new market share,” said David Walsh (News - Alert), CEO and founder of Shango. “But often combining disparate back-ends can drag down the short and long term value of these deals, as no two set of systems, interfaces or processes are ever the same.”
According to Walsh, Shango’s solution was designed to eliminate integration pains and standardize management, enabling partners to stay focused on the revenue gains and customer benefits intended by their merger strategies.
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Rajani Baburajan is a contributing editor for TMCnet. To read more of Rajani's articles, please visit her columnist page.
Edited by Jamie Epstein