Tilgin (News - Alert), a provider of multi-play and next-generation broadband solutions, has signed an agreement with telecom solutions provider Global 4 to remotely manage its 15,000 national deployments in the UK with the help of its TR-069 solution.
Tilgin's TR-069 Auto Configuration Server solution tGem will provide Global 4 with a comprehensive remote management platform for all Customer Premise Equipment (CPE) compliant with the Broadband Forum's (News - Alert) TR-069 standard.
Global 4 is a telecom solutions provider for the residential and business market in the UK and handles hundreds of new customers each day. The company selected Tilgin after 9 months of researching the market place for a suitable vendor, and hopes to leverage tGem to improve the speed and reliability of its deployment process.
tGem will address the full life-cycle of residential devices within a multi-vendor context. This includes activation, service upgrade and subscriber care.
“Global 4 is renowned for customer service from installation through to on-going account management, so it is important for us to get the right tools, especially with our fast growing roll-out pace,” said Nigel Barnett, managing director at Global 4. “We chose both the right solution as well as the right partner to help us run our business our way.”
Earlier this year Tilgin similarly partnered with Media5 to roll-out TR-069 VoIP solutions to the company’s business customers. Both companies have successfully completed interoperability testing on their respective ACS (News - Alert), tGem and Mediatrix VoIP gateways, and now plan to serve clients who want to roll out fully-managed business VoIP solutions.
“Tilgin again expands its ecosystem with a broad range of enterprise designed VoIP adaptors and multi-service devices combining VoIP IAD, Gateway (News - Alert), IP Router, NAT/Firewall and QoS control,” said Eric Hjelmestam, VP Solutions management at Tilgin.
Edited by Blaise McNamee