Just yesterday, 8x8 (News - Alert) Inc., a heavy hitter in the cloud communications and hosted VoIP industry, stated it would be receiving two new U.S. patents – one pertaining to videoconferencing while the other to call center technologies – awarded by U.S. Patent and Trademark Office. Entitled, “Videoconferencing Arrangement Having Multi-Purpose Digital Still Camera,” the patents were issued on June 19th.
Over the last 15 years, the company has happily received over 80 U.S. patents – from voice and video communications to signaling, to processing and storage technologies. Having marketed itself as a “one-stop-shop for everything cloud,” the company’s portfolio of Software-as-a-Service (SaaS (News - Alert)) and Infrastructure-as-a-Service (IaaS) solutions have achieved great heights in managing dedicated hosting, virtual private servers, unified communications, and various communications services.
Just last fall, 8x8 completed their acquisition of Contactual, a company ensuring the latest in business-grade call center technology, which has proven to significantly expand 8x8’s technological expertise and service offerings in the hosted SaaS call center market. 8x8’s commitment to delivering reliable and easily manageable business solutions combined with Contactual’s (News - Alert) driving vision for full-featured, simplified call center technology have exploded onto the scene with raving results. Don’t believe me? Just look as its recently reported revenue, where its total revenue for the first quarter of 2012 was 33 percent higher year over year to an astounding $24.4 million. Additionally, revenue from business customers increased 44 percent year over year, reaching almost $23 million.
Reflecting this news, earlier this spring, 8x8 also announced its financial report for both the full fiscal year of 2012 and a particularly successful fourth fiscal quarter of 2012, with some of the results being touted as record breaking for the company. What truly helped 8x8 accomplish such feats is the acquisition of Contactual, as well as cloud hosting service provider Zerigo.
8x8 Inc. is a Platinum sponsor of ITEXPO West 2012. To be held Oct. 2-5 at the Austin Convention Center in Austin, TX, ITEXPO (News - Alert) (News - Alert) is the world’s premier IP communications event. Visit AudioCodes (News - Alert) in booth #808. For more information on ITEXPO West 2012 click here.
Edited by Jamie Epstein