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MSPs Make a Strong Case for Supporting Your Virtualization Efforts

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October 06, 2011

MSPs Make a Strong Case for Supporting Your Virtualization Efforts

By Susan J. Campbell, TMCnet Contributing Editor

The economic downturn experienced just a few short years ago forced a number of companies to take a hard look at their spending and prioritize activities according to available resources. And, while managed services had been in place for a number of organizations for years, virtualization is taking off as a primary focus as companies continue to strive to do more with less. 

This recent Carousel Industries blog post explored the concept of the managed service provider, the company that delivers professional, outsourced IT teams to assume responsibility for one or more aspects of the IT organization. The preference may be on maintaining and monitoring the telecommunications and network infrastructure or taking care of specific security functions. An MSP can provide either a single virtualization feature, or run the entire IT infrastructure. 

There are a number of benefits to hiring an MSP to support your virtualization efforts, including the reduced firefighting. In other words, reduce that standard number of 80 percent of IT resources dedicated to responding to issues. Offload some of the mundane, day-to-day tasks to an MSP to free up internal IT resources necessary to focus on more strategic initiatives. This approach will also lower your cost, as MSPs can often deliver virtualization capabilities at a lower cost than your internal IT.

Keeping your system up to date is another important element, and one that can often be overlooked when your IT is too swamped with that firefighting activity. When you have an MSP support your virtualization, you can easily stay up to date with the latest OS and application updates, as well as software patches. Improved security can also be a reality, as keeping patches continuously updated improves your security posture and protects the network from the latest malware attempts. 

Finally, an MSP can increase the uptime of your virtualization deployments by delivering proactive support that includes real-time network monitoring, proper security and consistent patching. All of these activities contribute to keeping all IT systems stable, resulting in uptime increases. The goal of your IT should be to support the business, making increased uptime a critical goal.

Even with these promised benefits, it’s still important to select the MSP that can support your virtualization goals and offer a good fit for your business. If you’re seeking the most value out of your virtualization and IT platforms at the lowest cost, an MSP is often the best option.
Susan J. Campbell is a contributing editor for TMCnet and has also written for To read more of Susan’s articles, please visit her columnist page.

Edited by Jamie Epstein

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