You might have known it in the past as the Go Dialer, but now it’s the YTel Cloud Dialer, with upgraded features and power.
YTel’s predictive dialer is still based on a simple premise, company officials say -- “to be the most powerful predictive dialer system on the market but still remain user-friendly.”
A noble aim indeed, and the way they achieve that is offering a hosted dialer that’s turnkey, and ready to get you in contact with your customers.
What sets YTel’s hosted dialer apart is as a telephone carrier we do not need to watch the bottom line by running our predictive dialer on a low quality network so you get the best sound quality, fastest connection speeds and most reliable network in the industry,” company officials say about YTel’s competitive advantage.
Company officials outline three areas where they see their dialer as being particularly appealing:
Sales and marketing: YTel Cloud Dialer officials say that if used correctly, it can increase calling efficiency by over 300 percent. We’ll take those numbers.
Political: Now that get-out-the-vote drives are cranking up, political operations can save time, reaching “a thousand voters in the time it would have taken to reach 300 with ordinary dialing,” company officials say.
Non-profit: In an industry where watching expenses is a bit more important, users can call supporters with fundraiser announcements, event invites, or other updates.
YTel was founded in 1998 as an Internet Telephone Service Provider, with a predictive dialer using the YTel Network and offering such features as unlimited minutes, no mandatory contracts, no additional hardware required, a 5 to 1 dial ratio, click message drop or AMD (News - Alert), the ability to transfer calls, a custom reporting dashboard, call recordings, custom caller ID with compliance IVR, real time monitoring, dispositions, notes, one-click call backs, the ability to post to external CRM, fully customizable fields to either the lead list or entire industry, and the ability to manually dial and whisper function.David Sims is a contributing editor for TMCnet. To read more of David’s articles, please visit his columnist page. He also blogs for TMCnet here.
Edited by Tammy Wolf