Voxware's Cloud Voice Management Suite to be Implemented by All-Natural Pet Food Company
August 22, 2012
By Allison Boccamazzo, TMCnet Web Editor
Memphis-based Hollywood Feed, a provider of natural and holistic pet food as well as supplementary pet services such as grooming and training, has proudly stated that it will soon be deploying Voxware’s (News - Alert) Cloud Voice Management Suite (VMS) with the goal of enhancing operational efficiency, accuracy and scalability.
Voxware serves as a renowned and well-known provider of voice solutions, who will enable Hollywood Feed to better accommodate its 19 stores located throughout the Mid-South area, which seeks to improve its product fulfillment processes without having to invest in expensive IT infrastructure in light of ultimately expanding its business services in the near future.
Hollywood Feed has grown from 10 Memphis stores just two years ago to 19 stores at present day, encompassing Memphis, TN; Jonesboro, AR; Little Rock, AR; Birmingham, AL and Jackson, MS, and looking for more room to grow.
“As we look to expand our number of stores, we require a solution that can increase the speed and accuracy of our operations, as well as fit within our budget,” said president of Hollywood Feed, Shawn McGhee.
Adding, “We felt that a hands-free voice solution would best meet our needs, and as we evaluated voice vendors, we found Voxware to offer the most intuitive software package. Its cloud-based voice solution is easy to implement and use, and its subscription-based pricing gives us the flexibility we require. These factors, in addition to Voxware’s reputation for quality, made Voxware a perfect fit for Hollywood Feed.”
By implementing Voxware’s Cloud VMS solution, Hollywood Feed will be able to increase scalability to better manage peak loads; enhance productivity and safety by employing a hands-free means of communicating critical information through the cloud; improve product accuracy; and will enjoy 24/7 customer support, which allows customers to speak with a Voxware representative at any time about any issue or question which may arise.
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Edited by Brooke Neuman