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Citrus Telecom has introduced DIGITALK’s (News - Alert) session border controller (SBC) VoIP Peering to its established DIGITALK network.

With the voice peering application, Citrus expects to “rapidly” add multiple carrier groups and interconnect to terminate traffic. Company officials said that this will allow the company to offer its customers “greater service flexibility than other competing facilities management providers.”

Additionally, the company is also able to automate routing options in real time to critically control profitability, enabling greater operations efficiency,

Chris Spicer, chief technology officer at Citrus, said that the market continues to become more competitive and saturated and the company needs to find creative ways to improve and extend its reach with its platform tenants.

“We find the DIGITALK VoIP Peering (News - Alert) solution gives us the power and flexibility to confidently confront the market with new, unique and compelling services,” Spicer said.

For international wholesale service providers, the DIGITALK SBC voice peering application, a complete platform solution, is backed with comprehensive operations and business support, including an intuitive service management Web portal.

It is delivered on DIGITALK’s carrier-grade, SBC supporting signaling interworking, carrier and topology hiding, media relay, DTMF interworking and software-based dynamic transcoding, said company officials.

Thanks to the advanced routing capabilities within the DIGITALK VoIP Peering solution, application service providers have precise control over route selection based on carrier cost, quality and margin.

Moreover, quality indicators such as ASR, ACD and PDD regulate service levels. In addition, they also provide the ability to offer different grades of service to their customers. Also, margin-based routing criteria can be applied that ensures traffic is routed without loss or within a minimum profit threshold. Company officials said that this means that Citrus has control over and are protected from loss-making routes.

 “Citrus are part of the DIGITALK journey as much as we are to them, being a critical client of ours for nearly 10 years, said Justin Norris, CEO at DIGITALK, adding that their team is always very keen to explore new technologies and maintain a fresh approach to new market opportunities so “we have embraced their experiences and expertise to augment many of our solutions.”

In other industry news, whether your business is a hospital, law firm or call center, Stealth Communications (News - Alert), a voice peering leader, has enterprise VoIP network solutions for your business.

Stealth Communications, committed to providing network platforms for the interconnection and peering of applications and services, has played a key role in redefining how voice networks interconnect and trade minutes with its Voice Peering Fabric (VPF). The VPF (News - Alert) allows buyers and sellers of minutes and telephony-related services to trade without a broker or counter-party and permits organizations to route traffic completely within the IP domain bypassing both the public telephone system and the public Internet.