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How VoIP has Affected International Call Traffic

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February 22, 2013

How VoIP has Affected International Call Traffic

By Ashley Caputo, TMCnet Web Editor

Recently the TeleGeography (News - Alert) Report released its annual study of the international long-distance market. The analysis and research report shows that international voice data has increased dramatically since 2005, and more specifically, within the VoIP realm.

TeleGeography is a telecommunications market research and consulting firm that conducts in-depth research studies of the telecom industry. The point of its research is to discover the trends in the industry by drawing information from international data. Due to international costs and recent revelations in the VoIP industry, TeleGeography has released its latest study to portray just how international voice traffic is increasing rapidly.

In 2012 alone, international telephone traffic grew five percent to 490 billion minutes, (now that’s a lot of talking time). This is due to factors like increased mobility usage in developing countries and cheaper international call prices; which thanks to the developments in VoIP, have made these cheaper possible.

VoIP service providers allow businesses to have international toll free services, allowing customers to call contact centers around the world free of charges. For consumers personal use, voice and message applications like Skype (News - Alert), continues to add to the influx of international voice calls.

"VoIP technology is especially important in regards to international calling, because international Internet connection is exponentially cheaper than International phone lines,” according to VoIP expert Rachel Greenberg.

Image via TeleGeography

TeleGeography estimates that cross-border Skype-to-Skype voice and video traffic grew 44 percent in 2012, to 167 billion minutes. This increase of nearly 51 billion minutes is more than twice that was achieved by all international carriers in the world, combined, which means that users are utilizing Skype voice rather than actual phones.

Image via TeleGeography

However, if Skype’s traffic were had been added to the volume of international phone calls, international voice traffic would have grown 13 percent in 2012. According to TeleGeography, this suggests that although demand for cross-border communications has not declined, an ever growing number of callers have chosen to take telecommunications out of the equation and has replaced it with VoIP applications like Skype, Google (News - Alert) Talk and Voice, WeChat, Viber, Nimbuzz and Line.

Facebook has even introduced a new voice service, new update to their standalone iOS and Android (News - Alert) Messenger app, which will allow user to send voice messages that last up to one minute (for now). Along with the new voice over feature,Facebook (News - Alert) is working on a way to create a VoIP service that allows users to make calls right from the Messenger app.

With such an importance place on VoIP services, like Skye and Facebook, and as internationally call traffic increases, VoIP Review has announced the top 5 VoIP home providers for cheap internationally calling, which you can view here.

From this study TeleGeography has shed light on an ever growing trend around the world, which is changing the methods in which consumers choose to communicate in its number one form: voice.

Edited by Amanda Ciccatelli

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