Recently, Amazon.com (News - Alert) initiated a new strategy—jumping head first into the deep pool of sales that is filled with great white sharks such as Google (News - Alert) and Apple. Touted as the world’s largest online retailer, the company is working tirelessly on its newly launched service that it hopes will enable tablet users to complete transactions directly via mobile applications.
Currently in the testing phase for both subscriptions and allowing for specific items to be bought through apps, Amazon strongly desires to ramp up sales of its Kindle Fire with this strategic move. In addition, with the ability to sell its apps through online stores, the business hopes to see an increase in revenue for developers and companies alike.
PowerNet Global (News - Alert), a communications provider who has played a pivotal role in the telecommunications industry for 20 years and offers multiple VoIP call center solutions, is getting its feet wet in the sales pool as well, with plans to power education apps that it will sell when it kick off its intended tablet project in the near future. Users can even select to purchase PNG’s Android (News - Alert) tablets right through Amazon.
An increasing popular trend that many organizations have already jumped on the bandwagon of and continue to do so at a rapid pace is leveraging cloud-based call center solutions that this innovative communication provider offers in order to deliver end-to-end VoIP solutions in their own environment. Thus, helping to cut costs and streamline operations in any organization.
However, it is important to highlight that like most things in life, the more you put into your VoIP call center infrastructure, the more advantages you will see.
“If, however, a call center skimps on the VoIP solution, access or implementation, problems are very likely to crop up. As with anything, you get out what you put in. It is one thing to shop around for price when the system you're buying is a commodity, but quite another to go for gold and get the cheapest one there is. Don't do it,” a recent article revealed.
Edited by Carrie Schmelkin