Businesses today are in constant competition amongst each other to keep current customers while continuously expanding their customer base. They do this by measuring up to increasing demands while powering these services in the shortest time with the highest quality possible. Yet, without VoIP call centers, it is highly unlikely that an organization will be able to complete any of the tasks mentioned above.
Touted as leader in the space, PowerNet Global (News - Alert) has an extensive call center solutions portfolio in tow including NetDialer, an award winning outbound dialer long distance service. Just last year, PowerNet Global’s call center solution NetDialer won the 2011 INTERNET TELEPHONY Product of the Year Award.
Remaining at the forefront of all cutting edge technology, PNG created NetDialer to allow outbound call centers to gain access to a solution that is cost-effective and very reliable. Complete with features including no additional cost to get the system up and running, no monthly service fees or short duration penalties, a large degree of scalability, free call back service and 24/7 local NOC (News - Alert) support; this VoIP call center solution is vital to contact centers worldwide.
“In today’s business world, time, money, and efficiency are important to the bottom line. Every company wants to profit from driven results, a recent blog post from PNG revealed.
Call centers demand an offering in place that has a high level of flexibility so changes can be made on the fly. As FCC (News - Alert) regulations are causing things to change in regards to intra/ interstate laws and the different ways the government is changing how telecom will be built, the VoIP call center provider will change accordingly to ensure they are in full compliance with just passed legislation. The company also continuously increases the capabilities powered by its IP-PBX (News - Alert), as features in the cloud allow multiple offices to connect and no longer have to dial long distance to speak to one another when located in different facilities.
Just last week, TMCnet reported that PowerNet Global will be sponsoring the second Annual Blazin’ With Love 5K Run/Walk and Cornhole Tournament. The proceeds of the event will go to the Leukemia and Lymphoma Society, the Tri-State Southern Ohio Chapter.
“To the many families affected by Leukemia and Lymphoma, we offer our support,” Bernie Stevens, president and CEO of PowerNet Global, the presenting sponsor of the event, said in a statement. “The passion that friends and family have for those affected does not go unnoticed. We wish the families and the event continued success
Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2012, taking place Oct. 2-5, in Austin, TX. Stay in touch with everything happening at ITEXPO (News - Alert). Follow us on Twitter.
Edited by Rich Steeves