Voice over Internet Technology (VoIP) has created a communication revolution in the small and medium business (SMB) segment. Services such as virtual PBX (News - Alert) and VoIP call center have transformed their businesses to a new level, helping them enjoy the benefits of advanced communications that were previously accessible to large enterprises alone.
VoIP services market is highly competitive as the economy still demands budget cut, and companies are looking for affordable services to boost growth.
TheDigest.com is helping companies choose the best VoIP providers to help them grow in 2013. The top 5 best business VoIP providers identified by TheDigest.com include VOIPITS, Jive, Vocalocity, Nextiva and RingCentral (News - Alert).
The benefit of selecting these VoIP providers is that you can get advanced services at a minimal cost. Companies need not invest in huge infrastructure. Traditional communications require huge investment in hardware and maintenance. On the other hand, VoIP-based services do not require any hardware installation on premise.
Most VoIP providers offer VoIP packages that are scalable as per the requirements of the companies. They may select the pay-as-you-use model or choose the fixed monthly fee. You may also get an option to pay based on the number of lines.
VOIPITS, for example, does not charge any startup fees, and instead opts to only charge by the number of phone lines. Businesses can add as many phone lines and extensions as they need. To top it all off, they also include customer support 24 hours a day and 7 days a week.
Jive offers business VoIP service for as little as $19.95 a month. Customers can make unlimited local and long distance phone calls with Jive, making phone systems both cost effective and simple. There are no binding contracts or extra hidden fees.
Vocalocity (News - Alert) is catered to small businesses. The company provides unlimited local and long distance VoIP calls. Other services include toll-free numbers, virtual receptionists and on-hold music. Vocalocity charges no setup or installation fees.
Nextiva offers Office Plan at a low cost to small businesses with no setup or installation fees. Nextiva also allows businesses to keep their old phone numbers while including dozens of features, making them a reliable, scalable, and powerful tool for a small business.
RingCentral is an excellent choice for businesses that have decided to use a hosted PBX, as opposed to purchasing and installing a PBX system of their own. RingCentral even provides pre-configured and full-featured IP phones without charge. The service also includes unlimited calls, fax, and SMS services.
Edited by Ashley Caputo