(Norwalk, CT - June 4, 2010)
Technology Marketing Corporation (TMC (News - Alert)) today announced that the VoIP Call Center channel, sponsored by DOW Networks, has been launched as the newest addition to the TMCnet channel program.
The VoIP Call Center channel promotes DOW Networks' hosted and premises-based VoIP call center solutions, including ACD, predictive dialer, IVR, quality monitoring/call recording, workforce management, CTI (News - Alert) and more. With DOW Networks' Asterisk-based platform and extensive background in telecom, companies of all sizes can quickly and confidently deploy full-featured, highly-scalable VoIP call centers and gain new features and functionality leading to increased productivity, reduced operating costs and increased customer satisfaction. With the company's hosted offering, which is geared for smaller businesses, there is no need to invest in additional hardware, software or network infrastructure.
In addition, visitors can find a wealth of valuable resources focused on the VoIP call center industry, including breaking news, features, industry research reports, white papers, case studies and more.
To visit the VoIP Call Center channel, click here.
TMCnet's channels are micro-targeted information portals where readers can find topic-specific news, articles, feature stories and product reviews. TMCnet has over 100 channels covering important topics in the IP Communications, VoIP, IP Telephony, CRM, Contact Center and Information Technology industries.
"DOW Networks is pleased to join forces with TMC, the leader of communications and technology media," commented Heather Bryson, Director of Marketing at DOW Networks. "Taking advantage of TMCnet's credibility and expertise in driving traffic will reinforce our branding and distinguish DOW Networks as a leading provider of VoIP call center solutions."
DOW Networks' broad portfolio of services and solutions includes call origination and termination, SIP and IAX trunks, international toll free and local numbers, IP PBXs, hosted PBXs, hosted voicemail, IVR and other cloud telephony services. DOW Networks takes a consultative approach with its customers and prides itself on its ability to quickly design and implement solutions that meet clients' mission-critical requirements.
"TMCnet welcomes DOW Networks' VoIP Call Center channel into our program," stated Dave Rodriguez (News - Alert), President of TMC. "DOW Networks is a well-respected company that shares our vision in the advancement of new technologies. Our channel program is a community-building vehicle assisting our partners in building their brand, while contributing to the vast array of valuable content which drives traffic to TMCnet, the most-visited communications and technology Web site in the world."
TMCnet is the leading Web site for communications and technology professionals. TMCnet achieved a record breaking 3 million visitors and 36 million page views in March 2008 according to Webtrends.
For information on TMCnet's channels program, please contact Stephanie Thompson at (203) 852-6800, ext. 139 or e-mail:
[email protected].
About TMC
Technology Marketing Corporation (TMC) is an integrated global media company helping clients build communities in print, in person and online. TMC publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, and IMS Magazine. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. More than 100 editors and award-winning experts from around the globe contribute to TMCnet. Ranked in the top 3,000 sites in the world by Quantcast (News - Alert).com, TMCnet serves as many as three million unique visitors each month. In addition, TMC produces INTERNET TELEPHONY Conference & EXPO, Contact center 2.0 Conference and Communications Developer Conference. TMC also recently launched new industry-specific Web sites: IT.TMCnet.com, WiMAX.TMCnet.com, Cable.TMCnet.com, Robotics.TMCnet.com, Satellite.TMCnet.com, Green.TMCnet.com. For more information about TMC, visit www.tmcnet.com.
TMC Contact:
Patrick Barnard
Website: www.tmcnet.com
DOW Networks Contact:
Heather Bryson, Director - Marketing
Tel: 678-348-5022
Website: www.downetworks.com
Edited by Patrick Barnard