ABOUT US | SERVICES | SUBSCRIPTIONS | LOGIN | SIGNUP
SUBSCRIBE TO TMCnet
TMCnet - World's Largest Communications and Technology Community
MARKETS » MOBILE Commerce HTML5 WebRTC
HOT TOPICS » VIDEO MANAGED SERVICES WEARABLE TECH WORLD NETWORK MANAGEMENT
VoIP Management Solution Extends the Value of Cisco VoIP Platforms

TMCnews Featured Article


January 18, 2011

VoIP Management Solution Extends the Value of Cisco VoIP Platforms

By Susan J. Campbell, TMCnet Contributing Editor


Voice over Internet Protocol (VoIP) has gained rapidly in adoption throughout organizations seeking to leverage the cost savings and management capabilities found in this innovative way to manage communications over an Internet connection. As this technology platform has evolved, so have our expectations for the quality of communications over VoIP, creating a demand for VoIP Management solutions.



 Clarus Systems is one company focused on providing enterprise VoIP management software and services. The company delivers integrated testing, troubleshooting, and monitoring for Cisco Unified Communications (News - Alert) systems. ClarusIPC Plus+, the company’s VoIP management suite, is designed to maximize the performance and availability of Cisco (News - Alert) Unified Communications through testing, performance monitoring, configuration management, and business intelligence reporting. 

With Clarus VoIP testing and monitoring solutions in place, an organization is equipped with robust VoIP management capabilities to ensure the highest voice quality and proactive management to empower the use of unified communications across the enterprise. The ClarusIPC Plus+ Performance Monitoring solution enables enterprises with Cisco VoIP to effectively monitor for optimized voice performance, as well as server health, gateway capacity and device registration. Enterprises can use this platform to monitor Key Performance Indicators (KPIs) and define alerts to isolate and resolve issues before they can affect end users. With this VoIP management solution in place, enterprises can prevent large-scale outages or unplanned downtime by decreasing the reaction time and mean time to repair; proactively monitor high priority issues; and enhance the security monitoring to detect toll fraud and malicious calls. 

Total cost of ownership is reduced with this VoIP management system simply because it is easy to set-up and easy to maintain. At the same time, this system is also agent-less and offers 24/7 monitoring of the health of multiple Cisco Unified CM clusters; provides user defined policies and rules for system performance thresholds; and offers flexible alerting capabilities that are tied to each policy.

Alerts may be provided when voice quality is poor, bandwidth is low or unavailable, an emergency call has been made, there are issues with executive users, there is low call volume through the gateway, call routing is done incorrectly, malicious calling takes place, if the service is unavailable, or if suspicious call activity occurs.

By properly delivering VoIP management capabilities to the organization operating Cisco VoIP platforms, Clarus helps to optimize the entire user performance across this solution. By reducing the cost of ownership and ensuring that performance is delivered consistently at a high level, Clarus helps to extend the value of the Cisco VoIP solution throughout the enterprise.


Susan J. Campbell is a contributing editor for TMCnet and has also written for eastbiz.com. To read more of Susan’s articles, please visit her columnist page.

Edited by Juliana Kenny






Technology Marketing Corporation

800 Connecticut Ave, 1st Floor East, Norwalk, CT 06854 USA
Ph: 800-243-6002, 203-852-6800
Fx: 203-866-3326

General comments: tmc@tmcnet.com.
Comments about this site: webmaster@tmcnet.com.

IMPORTANT

SUBSCRIPTIONS


Subscribe to our FREE eNewsletters
SUBMIT

STAY CURRENT YOUR WAY

© 2013 Technology Marketing Corporation. All rights reserved.