CounterPath Corp. has announced the availability of its Client Configuration Server (CCS) and the granting of U.S. Patent # 7,958,276 that together offer IT managers more control and autonomy via a simplified management user interface.
"The launch of our Client Configuration Server and the receipt of the latest patent together demonstrate CounterPath's (News - Alert) commitment to simplifying the softphone experience from implementation to end user and dedication to helping service providers be successful in their go-to-market VoIP strategies,” said Todd Carothers, senior vice president of marketing and products at CounterPath.
Thanks to the design of CounterPath’s CCS, enterprises and service providers -- telcos, cable providers and ITSPs -- can deploy and manage their own CCS solution, a key node for any softphone or SIP endpoint deployment.
“With CCS, operators can take advantage of a solution that’s not only off the shelf but specifically designed to accelerate deployment while increasing back-end efficiencies,” Carothers said.
Company officials said that their newest offering features a clean and intuitive user interface. Moreover, it enables service providers to automatically apply the proper configuration to each end-user device, periodically update those configurations and remotely upgrade client-side software.
Based on the company’s network convergence gateway (NCG) technology, CounterPath’s CCS ensures carrier-class reliability. Company officials said that all client communications are done via HTTPS; and customers can support millions of softphone/SIP endpoints.
Plus, the CCS’s profile and template structure supports a wide variety of client types and end-user configurations. Company officials said that the CCS is designed for both programmatic back-end systems and operations staff for configuration access on a per-tenant basis.
This CCS can be applied to the company mobile softphone applications for Apple's iOS and Android devices, and it also helps major OEM channels manage provisioning scenarios that have a large number of in-channel constituents -- VADs, VARs and resellers -- and multiple end users.
Company officials said that their newly granted patent covers the automatic configuration of peripheral devices such as VoIP softphones, headsets and speakerphones. Thanks to the patent, device and software configuration can be performed automatically -- both when the software is started and on important events such as a user unplugging or attaching a headset.
Also, the patent provides the ability to save and restore multiple configurations based on a variety of conditions. “CounterPath's new patent enables zero-touch device configuration,” Carothers said.
Recently, Counterpath launched a hosted service that enables wireline operators to deliver voice and SMS to any mobile phone on any mobile network.
Anshu Shrivastava is a contributing editor for TMCnet. To read more of Anshu’s articles, please visit her columnist page.