With Voice over Internet Protocol (VoIP) becoming part of mainstay communications, VoIP management becomes critical. Effective VoIP management requires assigning priority to voice packets to preserve call integrity, while also ensuring data applications continue to perform at levels users demand.
Votacall, a provider of hosted VoIP and cloud-based unified communications, is now offering a VoIP solution with a built in Disaster Recovery plan to National Development, a New England-based real estate development and property management firm.
The VoIP solution addresses the communications needs of the property management firm, allowing for constant communication to tenants during Hurricane Sandy. Votacall Hosted VoIP platform delivered the communications to the property management firm in a cost-effective manner.
“The Votacall Hosted VoIP solution allowed us to have uninterrupted communication with our tenants during the storm," said Greg Gagne, property manager, in a statement. "With a hosted VoIP solution, we were able to create and update a power outage hotline that tenants could access 24x7 to receive critical updates on the status of power in their buildings."
According to Mark Webb, director of IT, the VoIP management solution provides anywhere access and control to end users, offering a real advantage both on a daily basis and during an emergency scenario. Customers also get access to the Votacall Technical Team for ongoing support.
Votacall Hosted VoIP solution offers an upgrade option as part of the fully managed service. Organizations can start at 5 employees and grow to 5,000 without the capacity and budgetary concerns presented by legacy PBX (News - Alert) systems.
The cloud-based communications platform does not bound the business to a single location. With hosted VoIP, re-locating a business becomes hassle free. In addition to these, the service provides enterprise functionality and unmatched scalability providing a solution that truly offers the flexibility to grow, adapt and change.
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Edited by Amanda Ciccatelli