ATG (News - Alert)|corp, a voice, data and media company, has utilized Edgewater’s EdgeMarc Enterprise Session Border Controllers and the EdgeView VoIP Support System to connect their enterprise customers to cloud communications services including SIP trunking and Hosted PBX (News - Alert).
"We are pleased that ATG has added our EdgeMarc and EdgeView product lines to its portfolio of solutions to help companies manage their IP-based communications," said Dave Norman, chief executive officer of Edgewater Networks (News - Alert), Inc., in a statement.
Norman said that Edgewater's solution enables enterprise customers to take advantage of the cost savings and increased productivity associated with today's cloud communications services.
Officials with Edgewater said that the EdgeMarc ESBCs help ATG's small, medium and large enterprise customers to connect to cloud-based services by resolving SIP interoperability challenges and providing the security and reliability needed to ensure business class communications.
According to company officials, all EdgeMarc products provide a VoIP and video aware NAT/Firewall, protocol mediation for interoperability of VoIP and video devices, active VoIP line testing, call quality monitoring, survivability, quality of service (QoS) and more.
Company officials said that EdgeView VoIP Support System enables enterprise IT staff to pro-actively monitor the quality of VoIP communications services and quickly diagnose network impairments that negatively affect call quality.
"We have received very positive feedback from enterprise customers using the Edgewater solution," said Jon Wardle, president of ATG.
Wardle said that the Edgewater solution has substantially reduced installation complexity while improving the overall end-user experience for the company’s customers.
Back in October, Edgewater Networks, a provider of Enterprise Session Border Controllers, had announced the launch of Quick Connect, the first professional service offering PBX interoperability certification for SIP Trunking service providers using Edgewater’s Enterprise Session Border Controllers.
The certification service enables service providers to utilize Edgewater Networks’ extensive interoperability labs rather than investing in conducting testing internally.
Edited by Rich Steeves