A new report has found that while many businesses say they’re onboard and up to date on their mobile efforts, the actual collaboration between management and staffers is lacking.
That’s the gist of the findings from “The State of Mobile Enterprise Collaboration 2014: From Personal Productivity Toward the Connected Enterprise on the Go.” It’s a comprehensive report based on a survey of more than 1,400 business and IT leaders, and just released from harmon.ie, a company that delivers software that allows people to focus on the business at hand.
One analyst summed up the shortcomings the report uncovered.
“This report clearly defines that many of the greatest challenges enterprises are facing in 2014 are derived from a lack of understanding of the competitive importance of mobile and collaboration platforms, and how strategic these technologies are to their future success,” said Kevin Benedict, Senior Analyst for Digital Transformation and Mobility at Cognizant (News - Alert).
Benedict’s assessment was borne out by some of the reports findings. To wit:
Mobile enterprise collaboration still focuses on personal productivity. Today’s enterprises primarily enable employees to conduct basic personal productivity tasks, with personal productivity tools being consistently ranked as the highest available by both Business and IT. However, there is a consistent gap between what IT claims it is providing and what Business reports available across all collaboration categories (personal, internal and external), with the gap widening to 20-30 percent for internal and external features.
IT and Business disagree on current mobile maturity. When asked to describe their own IT organizations in terms of collaboration maturity, 21 percent of IT respondents describe themselves as “Innovators” versus a mere seven percent on the Business side. Conversely, only nine percent of IT respondents rate their IT organizations as “Laggards” compared to 29 percent of Business respondents.
Further, according to half of IT respondents, 2015 will be the “Year of Mobile Enterprise Productivity.” Microsoft (News - Alert) still leads the pack as being the most likely mobile enterprise innovator in 2015 (cited by 50 percent of IT respondents) followed by Google and Apple (35 and 25 percent respectively). Upwards of 90 percent of IT respondents reported that spending on collaborative technologies for 2015 will either match or exceed 2014.
The complete report can be downloaded HERE.
Edited by Maurice Nagle