Wireless Management

vCom Solutions, the pioneer of Telecom Management as a Service (TMaaS), has been named a Certified Green Business through the Bay Area Green Business Program.

Officials with vCom Solutions said that this certification is a result of demonstrating full compliance with local environmental regulatory agencies and taking action to conserve resources and protect the environment.

"Pursuing our Green Certification was a no brainer for vCom," said Sameer Hilal, chief operating officer and head of the Green Committee, in a statement.

"The service we provide is inherently green, because we take the hundreds of paper invoices that our customers receive from multiple telecom carriers across the country, and boil them down into one electronic invoice,” said Hilal.

He said that this not only saves the clients paper, but also eliminates the need for archiving, scanning and sending documents around for approvals.

“All of this is handled in our vManager software, which then provides a simple, transparent view into all of their telecom services and activity," said Hilal.

Company officials said that the biggest change that vCom made was converting its paper billing of customers, which used 13,000 pieces of paper monthly, to an electronic billing process.

"I think that it is important to strike a balance between your fiduciary responsibility and doing something that will help future generations," said Hilal.

"We decided that doing the right thing for our kids was ultimately a bargain," he said.

Back in January, vCom Solutions had announced the results of its annual Customer Satisfaction Survey conducted in December of 2011.

vCom scored 95 percent in overall customer satisfaction, marking the fifth year of a 95 percent or higher score. Respondents praised vCom's ability to meet their companies' telecom management needs with cutting edge software and depth of professional services.