As companies are increasingly deploying wireless management initiatives, the importance placed on managing the costs associated with mobile communications increases as well. To thrive in today's economy, enterprises need to minimize operational expenses in every aspect of their business that they can. Unfortunately, this task is difficult when it comes to managing wireless expenses, as they are directly tied to individual user behavior.
The real challenge is that an organization may have several different wireless devices and carriers that it pays contracts, maintenance support or other fees for. Without a clear-cut strategy as to the company’s approach to wireless management, costs can get out of control.
Companies often find themselves paying for services that some employees never use, while also covering excessive overage fees for others who continually exceed their allotted voice, data and text limits.
OneCall Manage has set out to change this dynamic, offering companies three sets of OneCall Manage wireless expense management solutions to help the enterprise better manage the out-of-control costs of owning wireless devices. In selecting one of these product sets, the company can gain more control over their wireless costs. The first solution set in this offering is the OneCall Maximizer v2.5. This premier software is designed to optimize all client wireless invoices. OneCall Maximizer also delivers granular analysis to find maximum savings for all clients. And, on average, this solution has saved OneCall Manage customers as much as 25 percent off their invoices. The second solution set includes Comprehensive Monthly Reports, such as Management Reports and Individual Tracking Reports. These different reports allow the company to conduct reviews of monthly wireless usage and spending. These reports can also be used to review account activities both quickly and easily. The OneCall Monthly Reconciliation service tackles the messy job of carrier invoice errors. Many invoices have been known to contain errors; the challenge is that it is up to the customer to report these errors so they can be fixed. With this reconciliation service, users can review monthly invoices for accuracy as OneCall will match invoices against recent purchases, changes or terminations. The Monthly Reconciliation service also trends all end users’ usage and spending behaviors so that customers can have a deeper understanding of how all end users utilize their wireless devices.
With these three products, business customers save, on average, 25 percent off of their invoices, with a faster ROI than any other competitor in the wireless expense management space.
Edited by Juliana Kenny