Wireless Management

Interop (News - Alert) Technologies recently announced that it will be offering its portfolio of wireless offerings to General Communication, Inc. (GCI), a mobile network operator based in Anchorage, AK. GCI currently uses Interop’s hosted solutions like Common Short Code (CSC) Gateway (News - Alert) and CDMA Over-the-Air (OTA) provisioning systems.

GCI aims to further improve its wireless services by using Interop’s wireless solutions like Short Message Service Center (SMSC), Multimedia Messaging Service Center (MMSC), Wireless Application Protocol (WAP) Gateway, Messaging Personalization and Control (MPAC) offering, and CDMA Interactive Voice Response (IVR) system, thereby extending revenue prospects.

GCI (News - Alert) is a major telecommunication organization in Alaska. GCI subscribers in Alaska are offered ground-breaking communication services along with finest customer service. GCI will be able to offer numerous messaging and provisioning services with Interop’s assistance, thereby offering flawless support to subscribers on GSM and CDMA networks. GCI’s shift to an LTE (News - Alert) network will also be ably supported by Interop’s offerings.

“We are pleased to expand our relationship with GCI, enabling it to further its strategy of providing subscribers the most advanced communication features and value-added services,” said Fred Farrell, VP, North American Sales at Interop. “By offering these solutions, GCI can continue to increase its competitive edge and capture new revenue in the Alaskan market.”

During the fourth quarter of 2012, a custom-designed hosted implementation method will be used by GCI to introduce the Interop offerings. As part of this implementation, the technology solutions, which will be administered by Interop, will be located at GCI’s network operations center. GCI will be able to use the extremely standardized, scalable Interop SMSC 4 Series for offering 4G messaging services instantaneously, thereby extending its customer base for messaging.

Huge volumes of multimedia messages can be supported by Interop MMSC in an affordable manner.

“Working with Interop Technologies enables GCI to rely on a single vendor for our advanced messaging and customer provisioning needs,” said Dan Boyette, VP, Wireless Services at GCI. “We have confidence that with its experienced technical staff and strong support capabilities, Interop can help us effectively manage our complex network, enabling us to lend greater focus to our retail activities and our goal of connecting Alaskans.” 

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