As the world shifts into the final quarter of 2009, a number of companies are looking 2010; specifically, they want to know how to improve wireless management strategies to save money as technology becomes more expensive.
The proof is in the record-breaking revenue that telecom management service providers like Santa Clara, Calif.-based Amtel (News - Alert) are experiencing. In 2009, Amtel, introduced wireless and telecom managers to its “Telecom Information Management System” platform to better track and control fixed-line spending.
This month, the company announced it had achieved record revenues in the first half of 2009, specifically due to the strengths of the company’s TIMS software platform for management of landline and mobile expense management, Pankaj “PJ” Gupta, Amtel’s CEO and founder of Amtel, told TMCnet.
We spoke with Gupta about why more companies are more interested in services like TIMS for wireless management. The full exchange follows.
TMC (News - Alert): Why does Amtel’s “TIMS” platform appeal to wireless managers at companies?
PG: The TIMS platform allows wireless managers to order, inventory, invoice management and run reports on their wireless systems. They can establish policies for users in the company in more than 50 different parameters and the system can send notifications to the outliers. The large companies can set up wireless site managers to manage their locations or subsidiaries.
TMC: How does a company’s size determine its wireless management product needs?
PG: We see normally the companies with less than 250 wireless lines can somehow handle the lines internally. As the company grows so does the complexity in management. At Amtel, each client’s size varies from 250 to 10,000 plus mobile lines.
TMC: You said your record revenues are a result of new “large scale implementations” of your TIMS services. What large enterprises are taking up your services?
PG: Government and educational sector are taking up our services. We are also GSA (News - Alert)-approved to sell into government, non-profit state, federal and educational sectors.
TMC: You said that this economic environment, your clients are finding that they can save 10 to 40 percent of telecoms cost and their management charges. Where are these savings coming from?
PG: The savings are direct results of ongoing monthly audits, optimization of voice, data, text, international, order management, mobile policies and more.
Marisa Torrieri is a TMCnet Editor. To read more of her articles, please visit her columnist page.
Edited by Marisa Torrieri
Internet Telephony Magazine
Click here to read latest issue
CUSTOMER 
Cloud Computing Magazine
Click here to read latest issue
IoT EVOLUTION MAGAZINE
