Wireless telecommunications sometimes suffer from a lack of visibility between what customers expect from network performance and what they're actually receiving. Working to relieve that problem is BrixCall.
According to this EXFO (News
, wireless telecommunications depend on the ability of network operators to hasten the pace of Voice over Internet Priority (VoIP) deployments. If this happens, IP-based services see greater profits.
VoIP networks in operation today function by sending traffic through separate routes. Brix developed the Brix 4000 Verifier to help providers gain more visibility into how the traffic is being routed. Wireless telecommunications networks handle an immense amount of traffic, from separate routing to multiple signaling protocol legs to media streams for every call being made by wireless telecommunications users.
Providers will deploy a Brix 4000 in various locations to analyze and correlate the processes, and deliver a call quality record that is easy to access, read, and understand. Brix is able to deliver call quality records for completed calls as well as calls that are in progress.
Wireless telecommunications providers operate with networks that are handling massive amounts of VoIP minutes and calls from their clients/subscribers. Brix is allowing these wireless telecommunications providers
a clarifying look into the health of their processes with a dashboard that shows administrators the data that they need in order to make the decisions that are required to avoid potential problems, keeping the network running efficiently.
Wireless telecommunications providers rely on BrixWorx, which is a unified system for live call monitoring and active testing, to avoid service outages. Wireless telecommunications administrators are looking for incidents that can create degradation, and to do so they need visibility in their processes. Brixworx enables them to configure and analyze call monitoring and testing that can provide that vital visibility.
Wireless providers searching for full service coverage are finding a suitable solution in Brix Tri-Q. The feature has a graphic display built into it that shows the data that is critical to a user’s satisfaction with call quality.
These providers also need an accurate measurement of their signal quality, the protocol messages, hold times, termination delay, authentication registration times, and post-dial delay to clearly if the customer is getting what they're paying for. Brix Tri-Q utilizes the ITU G.107 E-model algorithm to assist in bringing those measurements to light.
It's important to be alerted when something is not properly functioning, and BrixCall does just that. When performance monitoring turns up something amiss such as call quality degradation, weird call patterns or outages; an alert is directly sent to the wireless telecommunications staff that can do something about it.
Edited by Jamie Epstein