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Cloud Adoption and the Changing Face of IT

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Cloud Adoption and the Changing Face of IT

June 30, 2014
By Casey Houser
Contributing Writer

Although there has long been a showing for cloud storage and infrastructure and businesses have taken to those services, elements of cloud computing that are higher up the service stack have grabbed hold in recent years. Where once infrastructure-as-a-service (IaaS) held sway, today software-as-a-service (SaaS (News - Alert)) and platform-as-a-service (PaaS) are coming in strong.

According to recent analysis of the issue at the IBM (News - Alert) Midsize Insider, a North Bridge Venture Partners and Gigaom Research survey indicates that 45 percent of the groups' surveyed businesses have adopted general cloud services. Moreover, 74 percent of those surveyed said they were adopting SaaS, and another 41 percent said they either will be moving toward or currently use PaaS.

This broad adoption of cloud services has changed the face of IT, Midsize Insider says. Essentially, cloud service providers are taking over the jobs that IT admins and staff once completed. Cloud providers are handling the implementation, updating, and creation of software; they are providing service platforms that cater to their clients' needs; they are making sure servers are up to date and are performing with a minimum of downtime.

These responsibilities used to be on the shoulders of IT, but now IT has been forced into a completely new role that the cloud revolution has necessarily created. Businesses are keeping IT members busy by having them bridge their employers and their chosen cloud service providers. Instead of building or configuring software themselves, admins can push cloud service providers to make sure everything coming from the cloud is exactly they way it needs to be.

Does the software conform to businesses' stated specifications? Are updates arriving on schedule? If service providers are not honoring those sorts of technicalities, things can go seriously wrong.

This is not to say that admins do not still utilize software on a daily basis or do not make sure vendors' end products perform as intended. IT had a lot on its shoulders, but there is much responsibility it has been able to offload to the shoulders of various cloud providers. As a result, Midsize Insider continues, businesses of all sizes can begin projects quicker because platforms are instantly available for them; they can also spend less time maintaining servers and pay attention to business-specific projects that will enhance solutions at home.

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