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CoreDial Study Shows Cloud Communications Is the Next Step for Enterprises

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CoreDial Study Shows Cloud Communications Is the Next Step for Enterprises

July 02, 2014
By Michelle Amodio
TMCnet Contributor

Cloud communications provider CoreDial recently announced its role as a collaborator in releasing the results of the fourth annual Future of Cloud Computing Survey. The survey, conducted by Gigaom Research, was supported by 70 other collaborating organizations, and what the results dictate about cloud communications is simple: it’s the next thing for enterprises to harness.

Some 54 percent of respondents said that they are likely to use cloud computing resources for their communications over the next two years, the second most likely IT application to have a presence in the cloud after Web presence (63 percent).

According to Business Solutions, the survey focused on 1,358 respondents whose input demonstrated real trends versus all the hype surrounding the cloud industry, and the trends speak for themselves.

Cloud adoption is a strategy, and 49 percent of respondents are using cloud to fuel revenue generation or new product creation. Another 45 percent say they already, or plan to, run their company from the cloud

“The Future of Cloud Computing survey confirms what we are seeing in the market and hearing from our partners. Moving communications services into the cloud is a logical step for most enterprises. The cloud offers a cost-effective, efficient and future-proof way to serve their communications needs,” said Alan Rihm, CEO of CoreDial.

Key drivers for the adoption rates of cloud communications are lowering IT costs and reducing the need to invest in servers and data equipment. It’s no wonder, then, that the intangible cloud has shown up in mobile management, CRM, call centers, music and photo sharing and a bevy of other software solutions so far. 

“This wave of cloud computing that’s revenue- and new-business driven is good news for long-suffering IT execs,” said David Card, Vice President of Gigaom Research. “If they can offload tedious but necessary cost-center functions, and refocus resources on cloud-driven new business, they might be able to retake their seat at the C-table.”

Other survey collaborators include big names like Cisco (News - Alert), Citrix, Amazon Web and Verizon.

The primary advantage of cloud-based computing is that it enables companies, businesses and other organizations to reduce spending and save money by minimizing inherent IT and support costs. Migrating to cloud-based computing is relatively cheaper and provides all-in-one solutions that can include essential software all in one highly integrated fashion.

“We believe that this is why, as the survey reveals, over the next 12-24 months there will be an upswing in cloud communications adoption and the market will continue its rapid growth. There is a long-term opportunity in cloud communications and what we see today is only the beginning of what will be sustained revenue for service providers,” said Rihm. 

Edited by Rory J. Thompson

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