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Tokyo-based company KVH Co., Ltd recently introduced its disaster recovery (DR) and back-up services, “Busan DR Pack” to Japanese and multinational companies. The new service will be offered through Busan Data Center of Koscom, a major Korean IT solutions provider.

KVH has a firm presence in Japan offering highly reliable and redundant DR/BCP services that cater to the needs of financial service companies by leveraging its own four data centers, seven partner data centers, and network services in the country.

The company recently signed strategic agreement with Koscom to offer hosting and low latency network connectivity services for the Korean Exchange (KRX) derivatives markets through Koscom’s Busan Data Center.

The new “Busan DR Pack” is now offered with colocation services for one rack at Koscom’s Busan Data Center and 10Mbps KVH Global Ether-WAN, a low latency network connecting Tokyo and Busan. The company has introduced this new cost-efficient package specifically for enterprise customers to implement their DR and backup plans without the burden of high costs.

The package includes 24/7 bilingual support from a single point of contact to handle inquiries and requests regarding data center, network and colocation services. Customers can also make use of other support services, including procurement, configuration and installation of equipment, remote monitoring, and onsite support available with Korean translation services upon request.

As part of its Asia expansion plans, KVH also recently inaugurated its new office in Korea to increase its presence and service offering capabilities in the Asian market. In addition, the company has joined hands with Interactive Intelligence Group in a cloud-based contact center business venture.

According to a distributor agreement with Interactive Intelligence, KVH will offer KVH CallPORT, a cloud-based contact center solution.

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