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Cbeyond (News - Alert), a provider of IT and communication solutions, announced that its Enhanced Web Hosting services and upgrades made to existing business communications services have allowed Dr. Elizabeth Caughey, a dentist, to cater to all her patients’ needs through a robust website.

Dr.Caughey and her team found that in order to cope with growth in patient numbers and to reach out to current and potential patients it was imperative to have a Web presence. This was expected to retain patients as well as increase productivity. Enhanced Web Hosting services forms part of a suite of Cbeyond’s marketing solutions. This helps customers to make appointments online besides offering other facilities.

In a release Roy Hinshaw, Practice Administrator for the dental practice said, “Cbeyond’s Web hosting services and other solutions were an extremely good fit for our practice size and provided the scalability we needed as we grew our business.”

“Additionally, Cbeyond made it very easy for us to get on board because they came onsite to our office to hold our hand through the implementation process, which is a demonstration of their unique, one-on-one customer service approach,” Hinshaw added.

Besides using Cbeyond’s small business Web Hosting services to enhance the dental practice of Dr. Caughey the company’s comprehensive data backup and security solutions will ensure that critical information like patient files are securely stored on an off-site server. If a computer crash, theft or any disaster occurs Cbeyond’s Fax-to-Email features will help deliver faxes directly to the person’s e-mail. Cbeyond’s mobiles services make sure than the doctor and her staff are always accessible to patients, said company sources.

Hinshaw also added that the combination of IT and business communication services helps reduce the amount of time spent on working with various IT vendors and paying multiple bills. He noted that productivity is greatly enhanced as communications with patients is optimized.

Steve Zimba (News - Alert), Cbeyond’s Vice President of Marketing said, “Our long-term relationship with customers, like Dr. Caughey’s practice, demonstrates the value we provide to our customers. We make every effort to work closely with our customers to make sure they are leveraging the Cbeyond applications they need to be more productive, save money and grow their revenues.”

Company sources added that Cbeyond provides IT and communications services to several businesses across the U.S. The company’s products include productivity-enhancing applications including local and long-distance voice, broadband Internet, mobile, BlackBerry (News - Alert), broadband laptop access, voicemail, e-mail, Web hosting, fax-to-email, data backup, file-sharing and virtual private networking. Cbeyond delivers these services over a 100 percent private all IP network.