Service Provider Featured Article

Software AG has announced that Tele2 has chosen the webMethods (News - Alert) product suite to reduce costs and improve customer service. With the webMethods product suite from Software AG, Tele2 will look to create a more adaptive and flexible IT infrastructure. For example, Tele2 fully implemented the new European Union (EU) roaming directives, which are designed to reduce customer costs for inter-European calls in merely three months.

 

With 25 million customers in 15 countries, Tele2 is Europe’s leading alternative telecom operator listed on the OMX Nordic Exchange. The services offered by the company include fixed and mobile telephony, broadband, data networks, dial-up Internet, telephone cards, cable TV, and content services.

 

With Software AG’s webMethods product portfolio, Tele2 gets many advantages, like faster management and analysis of business data, the modernization of existing applications, the automation of business processes, and the rapid development of new IT systems. With this, the organizations can differentiate their businesses faster and enhance their innovation capabilities.

 

Tele2 leveraged the webMethods ESB to create the Tele2 Integration Platform (TIP) during the first phase of the project. This platform is expected to ensure interoperability between various IT systems and to speed and simplify reuse of assets across the implementations that come at a later stage. Tele2 will implement the CentraSite Enterprise Edition for service lifecycle and metadata management in the second phase of the project. With this, Tele2 can ensure continued adherence with business-critical standards for reliability and quality by managing and monitoring service usage and performance.

 

“Customer and regulatory demands are the twin challenges that all telecom providers need to consistently address. The newest wave of business infrastructure software allows companies to update and reconfigure their IT infrastructure at a speed that was previously unimaginable,” said Dr. Peter Kuerpick, chief product officer for the webMethods business division and member of the Software AG Executive Board. “Through the use of the webMethods product suite, they can more quickly implement new and innovative IT solutions to meet ever-changing business requirements.”