The city of Kannapolis, a thriving city of 43,000 located along the Interstate 85 corridor just outside of Charlotte, N.C., has recently teamed up with ATCOM Business Technology Solutions, a communications solutions provider.
David Finch (News - Alert), president and CEO of ATCOM Business Technology Solutions said that they are pleased to have formed a new partnership with the city of Kannapolis.
“With the new system in place, the city of Kannapolis is on the cutting edge of technology, helping them to communicate more efficiently city-wide,” said Finch.
This new agreement will enable ATCOM (News - Alert) to offer the city of Kannapolis with system redundancy, IP phones to all city locations, centralized unified messaging and system management, and upgrades to network switch infrastructure. Additionally, ATCOM supplied the City with a dvsAnalytics enterprise voice recording solution for both E911 console and police department patrol car radio traffic.
“ATCOM brought a level of professional that is unsurpassed in the telecommunications industry,” said R. Eddie Smith, deputy city manager for the city of Kannapolis.
Smith said that ATCOM was attentive to their communication needs and intuitively created different options to help solve their challenges for improving service efficiency as well as internal and external customer service.
“The finished product and service is justification that we made the right decision in pursuing a partnership with ATCOM,” Smith added.
Founded in 1979, ATCOM Business Technology Solutions (News - Alert) works closely with each client to determine the best communication platform for their particular business plan, offering the deployment of business telephone systems, unified messaging systems, wireless solutions, LAN/WAN infrastructure/services, video conferencing, carrier network services for local and long distance, and structured cabling solutions for voice and data.
In related news, ATCOM Business Technology Solutions recently announced that it has deployed a Voice over Internet Protocol (VoIP) communications system for MMI Public Relations, a Raleigh-based full-service public relations (PR) firm.
Jyothi Shanbhag is a contributing editor for TMCnet. To read more of Jyothi's articles, please visit her columnist page.
Edited by Jennifer Russell