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Swinerton Builders Select Electronic Mobility Management Services From eMOBUS To Reduce Direct Cellular Billing Costs

TMCnews Featured Article


July 23, 2009

Swinerton Builders Select Electronic Mobility Management Services From eMOBUS To Reduce Direct Cellular Billing Costs

By Calvin Azuri, TMCnet Contributor


Electronic mobility management services from eMOBUS enabled Swinerton Builders to reduce its direct cellular billing costs and also increase productivity. The Swinerton Family of Companies provides commercial construction services that deliver innovative construction solutions and customer service to its clients.

 
Often, monthly cellular invoices consist of lengthy documents with poor account visibility. Moreover, carriers usually create confusing bundles of minutes, data, and text messaging plans instead of just charging a flat rate for usage.
 
Often companies are not able to keep up with this complex game and are thus forced to overpay for services each month. When companies do try to contend with the carriers, it becomes resource-intensive internally, which again costs large amounts of time and salary.
 
Carriers usually profit from mobility management through overages and underage, which are also known as cellular breakage. If an organization uses too few minutes on its plan, it stands to loose money on the unused and wasted minutes. Conversely, if an organization uses more minutes than its plan provides, it pays a premium for going over the allocated minutes.
 
This breakage gets added up when multiplied by the number of users an organization employs. Text messaging, data usage, and international plans are some of the other prime areas of breakage.
 
According to John Knott, Controller of Swinerton Builders Northern California Region, he decided to stop playing the carrier's game after being frustrated by the variable monthly charges, confusing and lengthy invoices and poor carrier customer service. Knott then selected eMOBUS and had an initial consultation, after which Swinerton Builders started Electronic Mobility Management.
 
For Swinerton Builders, cellular is just a tool that the employees require to conduct business. In addition to the out-of-hand billing costs, day-to-day administrative tasks had also started to take a toll on the business.
 
With eMOBUS, Swinerton Builders has to hardly spend any time on cellular. In addition, the fees are incorporated into the savings. Knott adds that within the first 60 days, eMOBUS was able to reduce the direct Sprint and Verizon (News - Alert) billing costs by 33%.
 
eMOBUS provides mobility management services and software that enable clients to reduce direct carrier billing costs by 15%-40% within 60 days. eMOBUS allows clients to focus on their core competencies. It processes ordering and service requests online, thereby ensuring that each transaction adheres to the companies policies. eMOBUS also takes a preventative approach for consistent account maintenance by referencing each transaction against set rules.
 
 

Calvin Azuri is a contributing editor for TMCnet. To read more of Calvin’s articles, please visit his columnist page.

Edited by Jessica Kostek







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