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Tikal Networks Launches Contact Center on Demand Community on TMCnet

TMCnews Featured Article


July 25, 2012

Tikal Networks Launches Contact Center on Demand Community on TMCnet

TMCnet News


Norwalk, CT – [July 25, 2012] TMC (News - Alert), a global, integrated media company helping clients build communities in print, in person and online, announced today that the Contact Center on Demand Community, sponsored by Tikal Networks, has been launched as the newest addition to the TMCnet Online Community program. 



The Contact Center on Demand Community is designed for decision-makers from the contact center space seeking information regarding the best Asterisk (News - Alert) IP telephony solutions and all things customer service-related. Information on the Contact Center on Demand Community addresses issues important to decision-makers involved in IP telephony services in the contact center. Visitors to the Contact Center on Demand Community can find valuable resources such as feature articles, industry news, case studies, and white papers.

The Contact Center on Demand Community can be found at: http://contact-center-on-demand.tmcnet.com/.

“Tikal Networks is pleased to join forces with TMC, the leader of communications and technology media,” commented Alexander Argov, CEO at Tikal Networks. “TMCnet is known for providing valuable content, and we’re thrilled to sponsor this forum where people can learn more about telephony solutions in a contact center environment."

Since 2004 Tikal Networks has been a developer and integrator of Asterisk™ IP telephony & contact center systems and solutions . The company’s engineers combine a unique combination of expertise in design, development, integration and operation and development of VoIP, IVR, Broadcasting, Call Recording and Billing technologies. Tikal Networks via its new CenterMeter service empowers service providers and enterprises to build private and public cloud contact center solutions. Tikal designed and operates IP telephony and call centers and contact centers to hundreds of worldwide organizations in various industries, including finance, health-care, insurance, education, trading, ISP's and more,  serving over 20,000 agents.

CenterMeter is the world’s most advanced contact center in the cloud (SaaS (News - Alert)). The service can be driven from any phone, including analog phone and even pay-phone. CenterMeter provides inbound and outbound multi-channel (voice, email, fax and voice mail).

“TMCnet welcomes Tikal Networks’ Contact Center on Demand Community into our Online Community program,” stated TMC President Dave Rodriguez (News - Alert). “Tikal is a well-respected  contact center provider that shares our vision of advancing new technologies. Our Online Community program is a powerful Community-building vehicle assisting our partners in building their brands, while contributing to the vast array of valuable content which drives traffic to TMCnet, the most-visited communications and technology Web site in the world.” TMCnet is the leading Website for communications and technology professionals. TMCnet is visited by two million unique monthly visitors and generates more than 60 million page views every month, according to Webtrends.


About TMCnet Online Communities

TMCnet Online Communities are news-generated, content-rich sites that position companies as leading “go-to resource” for communications and technology related topics. TMC has been building Online Communities for over 10 years, and continue to be the market leader at developing these successful communities for clients.  To learn more about the Online Community program, please contact client services inquiry@tmcnet.com or call 203-852-6800. You can also visit us online at http://www.tmcnet.com/Community/Default.aspx


About TMC

TMC, celebrating their 40th Anniversary in 2012, is a global, integrated media company that helps clients build communities in print, in person, and online.  TMC publishes the Customer Interaction Solutions, INTERNET TELEPHONY, Next Gen Mobility and Cloud Computing (formerly InfoTECH Spotlight) magazines.  TMCnet.com, which is read by two million unique visitors each month, is the leading source of news and articles for the communications and technology industries. TMC is the producer of ITEXPO, the world’s leading B2B communications event.  In addition, TMC runs multiple industry events: 4G Wireless Evolution; M2M Evolution; Cloud Communications Expo; SIP Tutorial 2.0:Bringing SIP to the Web; Business Video Expo; Regulatory 2.0 Workshop; DevCon5; HTML5 Summit; CVx; AstriCon; StartupCamp; MSPAlliance MSPWorld and more. Visit TMC Events for a complete listing and further information.For more information about TMC, visit www.tmcnet.com.


About Tikal Networks

Tikal Networks is a One-Stop-Shop of communication solutions. Everything from single-port analog telephone adapters through our Crystal Clear™ IP-PBX (News - Alert) a multi-seat fully functional VoIP-PBX switchboards, to our custom built Asterisk based Crystal Clear Call Center™  Hosted or on Premise, seamlessly integrated into customers' existing communication infrastructure or tailor-made to customers' needs. For more information about Tikal Networks visit www.tikalnetworks.com Harnessing its vast on premise contact center experience and expertise, Tikal Networks through CenterMeter cloud based contact center platform, enables worldwide call centers to create profitable customer experiences. The company’s services and solutions enable call centers to operate efficiently, optimize the cost and quality of every customer interaction, create new ways to profit and ensure ongoing customer-based business improvement and growth. For more information about CenterMeter visit www.CenterMeter.com

TMC Contact:

Stefanie Mosca
Managing Editor
Tel: 203-852-6800
Fax: 203-853-2845
smosca@tmcnet.com
www.tmcnet.com


Tikal Networks Contact:

Daphna Rosenbaum
VP Marketing
Tel: +972-73-2209108
daphnar@tikalnetworks.com
www.tikalnetworks.com
www.CenterMeter.com




Edited by Stefanie Mosca







Technology Marketing Corporation

35 Nutmeg Drive Suite 340, Trumbull, Connecticut 06611 USA
Ph: 800-243-6002, 203-852-6800
Fx: 203-866-3326

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