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Amcom Improves Communications at Gwinnett Medical Center

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August 03, 2012

Amcom Improves Communications at Gwinnett Medical Center

By Anuradha Shukla, TMCnet Contributor

Amcom Software is improving nurse communications and emergency notification capabilities at Gwinnett Medical Center.

The award-winning healthcare provider is using Amcom solutions for the mobile staff at their facilities in Lawrenceville, Ga.

Gwinnett Medical has already been using Amcom solutions for clinical alerting, on-call scheduling, and contact center optimization.

The solutions have delivered on the promise and encouraged by the success of these offerings the healthcare provider has chosen Amcom Software’s e.Notify emergency notification solution for time-critical communications.

“One of our key goals is to reduce average heart attack patient treatment time for patients,” said Gwinnett Medical Center Telecommunication Analyst, Lu Black. “We want to better manage Code STEMI alerts for these patients in our new Strickland Heart Center, and we believe that Amcom’s emergency notification solution will help us achieve that goal.”

Amcom has also delivered its Amcom Messenger clinical alerting system for the nursing staff at Gwinnett Medical.

This system has been integrated with the nurse call system and provides nurses with alerts on their wireless phones. This integration will thus enable nurses to work smarter and use their energies in a more constructive manner.

Amcom notes that it has also significantly improved the hospital’s communication efficiency with the Amcom Web-based on-call scheduling system.

“It’s terrific to know that Gwinnett Medical’s patients, their families and the hospital staff will all benefit from the improved communications we can help them achieve,” said Kate Bolseth, chief operating officer, Amcom Software.  

Amcom Software is also in news for announcing that WakeMed Health & Hospitals in Raleigh, N.C., will deploy Amcom Mobile Connect smartphone communications for 1,000 users.

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Edited by Brooke Neuman

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