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QUICK LINKS Chosen by Panama for Call Center Automation

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September 10, 2012 Chosen by Panama for Call Center Automation

By Carolyn J Dawson, TMCnet Contributor

The country of Panama recently decided to upgrade all governmental services within the Office of Social Services, La Caja de Seguro Social, with the assistance of A minimum of 100 seats of have been deployed by Panama for computerizing the call center’s Relevant Products/Services operations.

Panama's deployment of will ensure that the 3.5 million citizens of the country see a satisfying customer Relevant Products/Services service. As a result of the implementation, Relevant Products/Services of call center operations for the country's Social Services department will be able to offer real-time data that can be easily accessed and supervised by each resident.

The extremely robust information management and other varied features of will be able to handle correspondence by those 3.5 million citizens, either by phone calls, e-mail or other channels.

Government agencies who need to correspond with citizens frequently will therefore find this implementation advantageous.

An increasing number of governments in several regions are using for offering compelling contact Relevant Products/Services center features to their citizens. These features are normally present in the highly-priced CRM products from SAP, Oracle (News - Alert) and

While a solution from SAP can take 12 weeks for implementation, can be easily implemented in a few hours.

Small and large organizations, along with governments, require a simple and high-quality CRM offering – one conveniently offered by

This easy, robust and affordable CRM offering permits organizations to accomplish their objectives and ensure a rise customer subscription. currently has more than 250,000 customers spanning over 200 countries.

Free CRM is online software, ideal for customer relationship management and sales force computerization. Organizations can employ this offering for contact and lead monitoring, sales and contact administration, sales pipeline administration and forecasting, customer service and business administration.

Employees can associate and correspond with customers in a simplified manner with the unique, trusted cloud Relevant Products/Services CRM platform from

The well-appreciated CRM offering is available with no long-term agreements and offers decreased risk and rapid results.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2012, taking place Oct. 2-5, in Austin, TX. Stay in touch with everything happening at ITEXPO (News - Alert). Follow us on Twitter.

Edited by Braden Becker

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