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As a long-time Verizon subscriber, I can't personally speak to the pains that AT&T customers have endured over the years. But simply by listening to the muttering of my friends and family, I know that AT&T's network has some holes. The Dallas-based carrier is not sitting back on its laurels though. AT&T earlier this summer launched an updated app called Mark the Spot, which gives users an outlet to log the exact locations where wireless service is spotty or downright unavailable.

How vital is the customer experience to a company's survival? Extremely. According to recent statistics, 86 percent of consumers have stopped doing business with a company due to a bad customer experience, a number that is up nearly 30 percent from a few years ago.

Jobscience, a talent relationship management provider on Force.com, announced the launch of Jobscience Mobile.

A provider of Windows business software, iMagic reported the release of the latest version of its inventory control software system, iMagic Inventory.

Aternity Inc, a company delivering Frontline Performance Intelligence (FPI) Platform for both physical and virtual environments, announced a technology partnership with CA Technologies.

In its Market Overview: Mobile Commerce Solutions for Retail August 2011 report, Forrester Research has added Kony Solutions, Inc., a mobile application platform provider, the company has announced.

Xactly Corporation has announced that the company has signed its 130th Xactly Express customer.

89 Degrees, a marketing solutions provider, announced it has saved $3 million for one of its retail clients by using the business analytics software from SAS. The business analytics solution also helped 89 Degrees save $1 million for itself, according to a statement from the company.