Commence Corporation, a leading provider of Customer Relationship Management Software (CRM), recently announced Noel Shannon as its new president of International operations. The company offers solutions that are easier to use and less expensive. Commence holds a stellar reputation for providing high quality customer service and boasts one of the highest customer retention rates in the industry.
“We are pleased to have attracted an executive of Noels caliber to take charge of our European Operations in Dublin,” said Larry Caretsky, CEO of Commence Corporation, in a statement. “Noel's experience with Business Intelligence stretches back to the late '80's when he partnered with Pilot to implement the first Executive Information Systems, before teaming up with Cognos (News - Alert) to promote their entry into the Business Intelligence Market.”
“Every so often an exciting opportunity comes along to work with a trusted company with a world-class product and a strong management team” said Shannon. “Commence is that company.”
A software industry veteran, Shannon also worked as Director of EuroCloud, a not-for-profit organization formed in 2010 to promote the adoption of Cloud Computing throughout Europe. He has also held a CEO position in ProStrategy a successful ERP and Business Intelligence organization.
Targeted specifically at mid-size companies and small enterprises, Commence offers the functionality, flexibility and affordability that is attractive to the middle market.
The company recently announced the availability of Commence Lead Scorer, the latest addition to its suite of award-winning CRM solutions. Commence's lead scoring feature moves beyond traditional CRM programs and enables increased sales effectiveness by targeting high potential customers.
The Lead Scorer is an automated business process that ranks and scores leads based on a set of pre-defined criteria. The criteria consist of a series of customizable questions that are used to automatically provide a score for each lead based on the responses entered into the system.
Combined with Commence's suite of fully integrated applications for sales, marketing and customer support, the Lead Scorer will give sales teams a laser-sharp focus on the most qualified sales opportunities.
Rahul Arora is a TMCnet contributor. He has worked as an editor and freelance writer for several reputed organizations in India. To read more of his articles, please visit his columnist page.
Edited by Jennifer Russell