From November 8-10, 2011, Management World Americas 2011 provided a platform for companies to offercutting-edge concepts from across the industry to streamline business operations and offer innovative services. Converse, a global provider of BSS, took this opportunity to highlight the role of BSS convergence in business transformation.
"Forward-thinking, innovative operators experiencing rapid service growth can usher in a new era of business agility by replacement of their overly complex collection of heavily customized legacy solutions with a unified approach to BSS convergence," said Comverse Senior Vice President Dr. Gabriel Matsliach, in a press release
Alice Bartram, Comverse (News - Alert) AVP Marketing & Product Management, delivered the key presentation on November 9, 2011 and shared insights that were expected to help operators to leverage BSS convergence for effective business transformation that would result in cost reduction, increased customer satisfaction and generation of additional revenue.
The scope of the presentation went beyond BSS convergence and spoke of how mobile data and M2M services played an important role in product lifecycle management and in enhancing customer experience while reducing the cost of ownership.
A keystone of the Delivering Agile (News - Alert) IT & Operations Summit detailed how Converse used BSS convergence to enable a Tier-1 Western European operator and global group affiliate to align people, processes and technology in order to improve market agility.
Matsliach emphasizing the scope of Converse's BSS solution, said, "Our flagship convergent BSS solution, Converse ONE, field-proven around the world to accelerate growth, has been the foundation of many such business transformations."
In related news, Comverse announced that at the Global Broadband Traffic Management Congress that it will highlight its new Data Management and monetization solution, showing how it can help communication service providers harness the surge in mobile data traffic for new revenue opportunities.
Mini Swamy is a contributing editor for TMCnet. To read more of her articles, please visit her columnist page.
Edited by Rich Steeves