The Danish telecom market is considered one of the most competitive in the world. Consequently, communications service providers (CSP (News - Alert)) are looking for new ways to improve their interactions with customers.
TELMORE, a mobile virtual provider (MVNO) in Denmark, was in need of a monetization platform that would help the company drive increased operational efficiencies in supporting processes such as ordering, billing, Web tracking and customer care.
As a result, the organization selected MetraTech’s MetraNet platform to monetize its business and provide operational efficiency, competitive differentiation and improved customer self-care.
Offering an innovative approach to billing, compensation and customer care, MetraTech’s (News - Alert) MetraNet platform supports sophisticated bundling, as well as the ability to manage both the billed revenue stream and the settlement due to suppliers, channels and partners.
As a provider of agreements-based billing and compensation solutions, MetraTech has incorporated a metadata-driven architecture into the MetraNet platform.
The metadata-driven architecture facilitates TELMORE with the flexibility to model and manage every product to complement its business strategy, quickly and efficiently.
According to MetraTech, MetraNet will empower Telmore's changing business models, and support its drive toward rapid growth and expansion. It will also enable it to be more market responsive, with new offerings that will deliver competitive advantage.
"We are very excited to be working with TELMORE, one of the most innovative MVNOs in the world,” said Scott Swartz (News - Alert), founder and CEO MetraTech Corp. “Their use of MetraNet to increase their competitive advantage in the Danish telecom market demonstrates the breadth of business models that our solution is quickly able to support."
Added Swartz: "We believe that MetraTech's agreements-based monetization capability provides TELMORE with the ability to manage its relationships with customers and partners with unrivalled effectiveness to gain increased market share.”
“In addition, our metadata-driven architecture provides TELMORE with the flexibility to model and manage every product to complement its business strategy, quickly and efficiently."
Earlier this year, MetraTech Corp. was named by Stratecast / Frost & Sullivan (News - Alert) as one of the "Global OSS/BSS 10 to Watch" companies in 2012.
Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2012, taking place Oct. 2-5, in Austin, TX. ITEXPO (News - Alert) offers an educational program to help corporate decision makers select the right IP-based voice, video, fax and unified communications solutions to improve their operations. It's also where service providers learn how to profitably roll out the services their subscribers are clamoring for – and where resellers can learn about new growth opportunities. For more information on registering for ITEXPO click here.
Stay in touch with everything happening at ITEXPO. Follow us on Twitter.
Edited by Braden Becker