Amdocs, a source of customer experience systems and services, recently announced that Gartner (News - Alert), Inc. has positioned the company in the Leaders quadrant of the Magic Quadrant for Operations Support Systems (OSS).
"We believe our recognition as a Leader in Gartner's OSS Magic Quadrant report is another example of the portfolio leadership and expertise Amdocs (News - Alert) offers to our global customer base," said Rebecca Prudhomme, vice president for product and solutions marketing at Amdocs. "Amdocs' proven ability to deliver scalable, pre-integrated OSS solutions enables service providers to stay ahead by quickly rolling out new network technologies and introducing new services to generate new revenue streams, all the while achieving operational efficiencies."
Amdocs offers BSS, OSS and network control solutions with professional services and managed services operations. The company's IT services approach with pre-integrated product packs is proven in multiple, multi-technology legacy transformations.
With revenue of $3.2 billion in fiscal 2011, Amdocs and its approximately 20,000 employees serve customers in more than 60 countries.
In FY2012, Amdocs announced major customer orders for OSS solutions and services, including Ecuador's CNT, Comcast, Tata Communications (News - Alert), TIM Brasil and Virgin Media, and introduced several new OSS solutions such as Amdocs Enterprise Service Fulfillment and Amdocs Single Click Network Rollout.
In related news, Amdocs recently announced a seven-year extension through January 2021 of its relationship with Sprint, a service provider in North America. Amdocs will continue to manage key business processes, including billing, customer care and IT infrastructure management, under a managed services model hosted at an Amdocs data center.
The new agreement includes the continued support of the Sprint and Boost Mobile brands and the expansion to now support the Virgin Mobile (News - Alert) USA and Assurance Wireless brands.
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Edited by Braden Becker