For more than 30 years, Chandler Properties, touted to be a top tier San Francisco property management company, has increasingly set the bar higher for customer expectations and has reportedly prioritized customer service and enhanced many of its current services to address the innumerable problems that inevitably arise for its residents.
To say that Chandler has always tuned its frequencies to that of customers’ would perhaps be not off the mark. According to officials, it has always combined its long-term market knowledge and industry expertise to ensure that every managed building in that neighborhood receives caring and hands-on attention.
Small or big, the property management firm claims to give its undivided attention to addressing emergencies, regardless of when and at what time they occur and receives and promptly attends to customer complaints.
After ascertaining the nature and gravity of the problem, Chandler carries out repairs on the spot if need be and helps in some cases to even stop emergencies from occurring. The firm’s 24 hour answering service lives up to its reputation of either handling the call immediately or forwarding it to the property manager or customer service desk.
After hour calls are handled very efficiently, according to the firm. The answering service pages the always on-call maintenance department and ensures that someone is dispatched to handle the emergency.
The personal touch is always there with Chandler, which has been willing to go that extra mile to provide the highest level of apartment building management and homeowner association management services to its clients.
Founded by Carolyn Chandler in 1979 and focused exclusively on San Francisco properties, the Chandler perspective has always been personal dedication to a philosophy that helps maintain and continue Chandler’s high standards, direction and integrity.
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Edited by Rich Steeves