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USAN (News - Alert), a provider of multi-channel customer engagement solutions recently unveiled a brand new and very interactive website, USAN.com.

Easy to navigate, the site provides a path for every visitor, whether they are looking for a specific technology solution or would like to understand how their industry can benefit from customer engagement.

“USAN is thrilled to be able to bring this type of online resource to our customers and to the market at large,” said Loyd Olson, senior vice president of Sales and Marketing, in a statement. “The new USAN.com embodies the best of what the web has to offer to visitors and the best of what USAN can deliver to organizations that want to truly engage their customers.”

The interactive destination boasts an array of valuable information, which includes videos, podcasts, white papers, case studies, webinars and more. Hence, this platform provides users with insight into the fast-evolving world of customer engagement.

USAN allows companies to profitably engage customers and deliver amazing cross-channel experiences with the industry’s first and only cloud, on-premises and hybrid multi-channel customer engagement solution.

The company offers a variety of hosted and on-premises multi-channel customer contact, service, sales and support products including a hosted automatic call distributor, hosted predictive dialer, onsite contact center suite, customer engagement platform, workforce management, and quality management.

In fact, its hosted predictive dialer helps companies to conduct high volume outbound collections, telemarketing, telesales, fundraising or any other type of call campaigns and achieve record agent productivity and customer contact rates.

In related news, Rooms To Go, an independent furniture company, has selected USAN, a global provider of a multi-channel contact center products and technologies, social media monitoring and customer contact center for its 275-seat contact center.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO Miami 2013, Jan 29- Feb. 1 in Miami, Florida.  Stay in touch with everything happening at ITEXPO (News - Alert). Follow us on Twitter.