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Dark Fiber - CoreXchange Backs Its Service Portfolio with 30-Day Money Back Satisfaction Guarantee

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September 07, 2012

CoreXchange Backs Its Service Portfolio with 30-Day Money Back Satisfaction Guarantee

By Calvin Azuri
TMCnet Contributor

CoreXchange recently announced a 30-day Money Back Satisfaction Guarantee for its extensive suite of services. In case customers ordering colocation solutions online for some reason are not happy with the quality or performance of the services provided by the company, they are simply required to provide CoreXchange with a written notification within 30 days of the date when the service began.

CoreXchange is one of the premier providers of data center colocation services and advanced networking solutions. As a good will gesture, the company will try and have the issues resolved at the earliest. However, if the customer is not happy with the services even after all efforts have been exhausted, CoreXchange will provide the customer with a refund on the pre-paid setup fees as well as the first month of recurring fees. Detailed information on the money-back guarantee which is subject to terms and conditions has been provided on the CoreXchange website.

CoreXchange has established itself as a specialist in enterprise-level colocation and connectivity solutions customized to address all kinds of budgets and business requirements.

The colocation services delivered by CoreXchange provide customers with benefits such as - Scalable Data Center Space SSAE 16 compliant data centers developed and managed via CoreXchange's Redundant power and HVAC cooling systems; Optimized Performance of Network bandwidth from a number of Tier-1 Internet carriers providing BGP routing Carrier neutral options; Owned and managed transport to Equinix (News - Alert) and access to all Equinix carriers; Onsite Support and round-the-clock Secure Access to FREE remote hand and eyes services, along with 24/7 physical access to those customers who are on a pre-approved access control list and ID check-in.

CoreXchange is expecting to create mutually beneficial relationships with its customers. By announcing a money-back guarantee offering, the company has made it possible for customers to try its services without having to worry about committing to non-refundable start-up costs.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2012, taking place Oct. 2-5, in Austin, TX.  Stay in touch with everything happening at ITEXPO (News - Alert). Follow us on Twitter.

Edited by Brooke Neuman
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