[May 02, 2012]

Avtex Acquires Reliant CCS

Avtex (News - Alert), a provider of integrated, interaction solutions, today announced the acquisition of Reliant CCS, a contact center solutions provider based in Greenville, South Carolina. The acquisition expands Avtex's already strong geographic reach by strengthening their presence in the southeast.

Reliant CCS, founded in 2007, has built a solid portfolio of customer service focused solutions leveraging the Interactive Intelligence (News - Alert) contact center platform and had recently started to expand its offering to include Microsoft Lync based Unified Communications solutions.

"We are thrilled to have Reliant join our team at Avtex," said George Demou, President of Avtex. "They share the same passion for technology enabled customer experience solutions and a deep commitment to the key platforms of Interactive Intelligence and Microsoft that we believe are critical to make that happen."

The deal also helps support Avtex's recent inclusion into the Microsoft (News - Alert) Premier Support for Lync Partner program which targets elite Microsot partners around the world to provide support for customers leveraging Microsoft Lync for voice solutions.

"In our industry the Avtex name is synonymous with quality and commitment to success," said Alan Shaw, President of Reliant CCS. "We at Reliant are excited to become part of an organization that shares our goals, values, and vision for the future."

The deal was finalized on May 1^st, 2012. Terms of the deal were not disclosed.

About Reliant CCS
Reliant CCS is a contact center solutions provider in the customer service space. Our team members serve a distinguished list of clients, including Fortune 500 companies. Built on proven methodologies, intelligent solutions, and quality performance, we support a range of leading technology products coupled with proven service offerings. Our assignments range from top-level strategic assessments to implementing world-class contact centers.

About Avtex
Avtex, a Pohlad (News - Alert) Family Company, is a provider of customer experience solutions that enable businesses to optimize interactions with their customers, employees, partners and prospects through communication and collaboration technologies. As a Microsoft Certified Gold Partner™ and Interactive Intelligence Platinum Elite Partner™, Avtex has deep capabilities in contact center, UC, CRM, portals and collaboration, notification, infrastructure solutions and application development. Avtex has over 1,200 customers in seven countries with offices located across the country. Find out more about Avtex online at www.avtex.com or follow Avtex on Twitter (News - Alert) at www.twitter.com/avtex.

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