[May 15, 2012]

InterCall's eCommerce Portal Offers Microsoft Office 365 to Small Businesses

InterCall®, a subsidiary of West Corporation and the world's largest conferencing and collaboration services provider, announced today the availability of Microsoft (News - Alert) Office 365 productivity tools to small businesses through its eCommerce portal. InterCall (News - Alert) will offer Office 365 plans including Productivity (E1), Productivity Start-up (P1) and Lync Online (L2) integrated with audio conferencing to the small business market in the U.S.

Concurrent to this availability, InterCall will launch its "Redefining the Cloud" advertising campaign to help small businesses understand the major benefits of integrated audio with Office 365. Small businesses now have access to integrated audio and other business productivity resources previously available only to mid-sized to large companies.

"The InterCall solution for Office 365 drives productivity gains and saves time and money for small business owners," said Kathleen Finato, Senior Vice President of Marketing and Business Development at InterCall. "It enables companies to access shared calendars and e-mails from anywhere, collaborate on documents, launch ad hoc meetings, and leverage all the savings of cloud-based communications without an on-premise technology investment."

InterCall Reservationless-Plus Audio Conferencing lets small business owners convene their conference calls at any time without making reservations as well as tap into additional call management features online. It also lets executives organize last-minute meetings and bring people together to meet their business objectives.

"Today's small businesses face many challenges, one of which is keeping their operations up and running," said Marco Limena, Vice President, Operator Channels, Microsoft Corp. "The InterCall solution for Office 365 allows them to focus on their strategic business goals and not on provisioning IT equipment. The availability of Office 365 through the InterCall eCommerce portal provides small businesses with comprehensive productivity tools for effective communication and collaboration."

The InterCall solution for Office 365 includes e-mail (Microsoft Exchange Online), Web conferencing (Microsoft Lync Online), and collaboration tools, such as InterCall's Reservationless-Plus Audio Conferencing, Microsoft Office Web Apps and Microsoft SharePoint Online. Small businesses can set up conference calls and conduct online conferences through Office 365 using Voice over IP (VoIP), landlines or mobile phones. One simple interface give users total control.

For more information about the InterCall solution for Office 365 and specific pricing plans, please visit the InterCall eCommerce portal.

About InterCall

InterCall, a subsidiary of West Corporation, is the largest conferencing and collaboration services provider in the world. Founded in 1991, InterCall offers telephony, messaging, webcasting, virtual environment, and conferencing and collaboration tools for businesses of all sizes, from large global enterprises to small or regional companies. With a global footprint and broad service capabilities, InterCall's flexible models for hosted, managed and on-premises communication services help companies get the most out of their business processes.

InterCall's strong U.S. presence, including four call centers and 26 sales offices, is bolstered by operations in Canada, Mexico, Latin America, the Caribbean, the United Kingdom, Ireland, France, Germany, Australia, New Zealand, China, India, Hong Kong, Singapore and Japan. For more information, please visit InterCall.

About West Corporation

West Corporation is a leading provider of technology-driven communication services. West offers its clients a broad range of communications and network infrastructure solutions that help them manage or support critical communications. West's customer contact solutions and conferencing services are designed to improve its clients' cost structure and provide reliable, high-quality services. West also provides mission-critical services, such as public safety and emergency communications.

Founded in 1986 and headquartered in Omaha, Nebraska, West serves Fortune 1000 companies and other clients in a variety of industries, including telecommunications, retail, financial services, public safety, technology and healthcare. West has sales and operations in the United States, Canada, Europe, the Middle East, Asia Pacific and Latin America. For more information on West Corporation, please call 1-800-841-9000 or visit www.west.com.

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