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Parallels, a provider of simple email hosting services, recently has recently introduced the newest version of its most comprehensive hosting and cloud services delivery system, Automation 5.4.

Automation 5.4 is a suite of communications and collaboration features, including a full-featured virtual PBX enablement solution for delivering hosted BroadSoft BroadWorks PBX and hosted Microsoft (News - Alert) Lync services. These features successfully meet the growing demands of small and medium businesses for hosted PBX and other cloud applications.

Automation 5.4 boasts new hosted communications and collaboration capabilities. And because of this email hosting solution’s enhanced functionality, packages are now bundled with business email, instant messaging and other services.

The hosted PBX (News - Alert) services meet the communications needs of SMBs, whether they are replacing a legacy PBX system or moving to their very first PBX service. In addition, Parallels has also simplified the deployment of these services by partnering with best-in-breed providers like Apptix, Alteva (News - Alert) and Sipcom.

In a release, Jack Zubarev, president of Parallels, said in a statement, "Parallels Automation continues to be the platform of choice for service providers seeking to profit from the rapidly growing opportunity for delivering cloud services to SMBs." "With the addition of hosted PBX, and Microsoft Lync, Parallels Automation is delivering even more opportunities for service providers to meet the diverse needs of SMBs."

Parallels Automation 5.4 also delivers hosted Microsoft Lync services that attract the 178 million employees of SMBs worldwide who seek to leverage cloud-based messaging, collaboration and unified communications across desktops, laptops and mobile devices.

Further, the revamped version also provides billing, automation and provisioning of other hosted Microsoft services, as well as powers additional application integration of hosted third-party applications from major ISVs.