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IT Professional Finds Serious Problem with Email Hosting Service After DLP Integration

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September 10, 2012

IT Professional Finds Serious Problem with Email Hosting Service After DLP Integration

By Oliver VanDervoort, Contributing Writer


The world of emailhosting can be a hit or miss type of business. Obviously it can also be quite a lucrative business. That is one of the reasons that there are so many companies that are still trying to not only get into email hosting, but find a way to make it all the better with some great features. Installing those great features can sometimes mean some big time problems as one developer noticed. 


This developer, going by the alias “Mathias Thurman” had been working with integrating a high quality Data Leak Prevention (DLP) into his email hosting service.

While the initial integration seemed to be going pretty well, Thurman wrote in a recent blog post that it soon took a turn for the worse and suddenly the email hosting service was totally blind to Exchange mail on the network. The DLP couldn’t recognize those pieces of e-mail, making the addition of that particular software more than a little useless.

The problem with the DLP not being able to operate with this particular email hosting service was that there wasn’t a huge budget to begin with and fixing problems like this can mean the difference between a service getting off the ground or eventually fading away before anyone really gets to see what the company or development team can really do.

Where the Exchange e-mail had gone inside this particular email hosting program was actually a bit of a mystery for more than just a few minutes or seconds. Eventually though, the developer was able to pinpoint that the problem was that the DLP was not able to see encrypted traffic. The email hosting service had recently upgraded to Office 2010 which uses encrypted coding in its Exchange suite.

These kinds of problems seem to be coming up more and more as email hosting services become even more intricate in an attempt to adapt to a more evolved hacker. E-mail, above all other forms of communication on the Internet needs to be protected, especially when you are talking about business communications at the enterprise level.

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Edited by Jamie Epstein







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